image description — Mr. and Mrs. Santa Claus wave at last year's tree lighting in Pittsfield. The city's taking signups for the North Pole Calling Program until Dec. 9.

Santa Will Be Calling Pittsfield Children This Holiday Season

By Breanna SteeleiBerkshires Staff
12:22PM / Monday, November 24, 2025Print Story | Email Story

PITTSFIELD, Mass. — Santa and Mrs. Claus will be calling Pittsfield children to ask them what they want for Christmas.

The city of Pittsfield is hosting its 44th annual North Pole Calling Program this December.

Children from kindergarten to second-graders, or any children who still believes, will be receiving phone calls from the Clauses on Wednesday, Dec. 10, and Thursday, Dec 11, between 5 and 7:30 p.m. if signed up for the program.

The elementary schools sent home forms for parents to sign to get a call from the Clauses this holiday season.

"It's definitely a meaningful program. I think it gives kids an opportunity, if they don't have a chance to meet Santa in person at other community events. It kind of brings that magic right into their homes with a special phone call that maybe they weren't expecting," said Recreation & Special Events Coordinator Jennifer VanBramer.

Santa or the missus, or the occasional elf, hops on the line to learn more about the children and what gifts they are hoping to open on Christmas day — while also encouraging them to help out around the house to stay on the nice list.

"He asks what grade they're in, what school they go to, who their teacher is, what gifts they're hoping for this Christmas, and then anything that the parents want Santa or Mrs. Claus to share with their child, specifically, whether it's making sure their room is clean, they're being nice to their siblings, they're helping out mom and dad at home," VanBramer said.

Around 10 volunteers "assist" the Clauses, hoping to bring joy to children across the city.

"We try to just bring as much joy and happiness to the kids that we can make it making the holidays a bit more. Special for them," she said.

So far, around 30 families have signed up; last year, around 150 calls were made. Calls are also available in Spanish.

The program is also open to Pittsfield children who may not attending the public schools as well as older kids who would like a call.

The city is still seeking volunteers to make and anyone interested in signing up can contact VanBramer.

Residents can pick up a hard copy form at City Hall as well as fill out the forms online and email them to jvanbramer@cityofpittsfield.org or call 413-499-9371 for questions. All forms must be returned to VanBramer by Dec. 9.

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Pittsfield Council OKs Underground Fiber Network

By Brittany PolitoiBerkshires Staff
09:38AM / Sunday, March 15, 2026

PITTSFIELD, Mass. — More underground fiber internet cables will be installed in Pittsfield.

On Tuesday, the City Council approved Gateway Fiber's request to install an underground fiber network infrastructure within the city's right-of-way.

The company was given the go-ahead for an aerial network last year alongside Archtop Fiber, marking the beginning of construction with a ribbon-cutting at the Colonial Theatre. Gateway Fiber will offer subscription plans ranging from $65 to $150 per month, depending on speed.

Wards 3 and 4 will see the most work in the first phase, according to an underground fiber deployment plan. Fourteen streets in Ward 4 will see underground fiber deployment; 13 streets in Ward 3.

Ward 4 Councilor James Conant voted in opposition for personal reasons, as he signed up for Gateway Fiber briefly last year and said he had poor service and poor communication from the company.

Some councilors and community members appreciated bringing competition to Spectrum internet services. Ward 5 Councilor Patrick Kavey pointed out that it costs about $90 per month for 500 megabytes per second with Spectrum, and that all three fiber services that have come to Pittsfield are cheaper.

Operations Manager Jennifer Sharick explained that they were seeking approval for underground fiber deployment as part of the next phase in Pittsfield. The city was found to be a "very" viable community for underground fiber.

Gateway Fiber, she said, originally served a community of 250 residents outside of St. Louis, Mo.

"Following the pandemic, we saw the need, and what people need for fiber and reliable internet service to bring residents and businesses the opportunity for connectivity," Sharick said.

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