Pittsfield Launches New Emergency Notification System

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PITTSFIELD, Mass. — The City of Pittsfield has partnered with CivicPlus to implement a new Mass Notification software. By partnering with CivicPlus, the city will be able to issue urgent notifications, emergency instructions, warnings, and routine communications to subscribed residents via phone call, email, text message, and voicemail to keep people safe and informed.
 
In a local emergency, community members subscribed to this Mass Notification system will benefit from immediate, actionable information and instructions sent via their preferred notification channel. Residents can sign up for alerts in a variety of languages including but not limited to: English, Spanish, French, Portuguese.
 
"Communicating with residents is an essential function of local government, especially in times of emergency," said Mayor Peter Marchetti. "This new system will provide both emergency and non-emergency alerts to keep residents up to date with relevant information."
 
"These notifications are essential in our emergency planning efforts," said Pittsfield Fire Chief Thomas Sammons. "I encourage everyone to sign up for these notifications so they can stay up to date with information related to inclement weather, evacuation notices, road closures and more."
 
The CivicPlus Mass Notification software replaces CodeRED that was previously used for similar notifications. Any member of the public that wants to receive emergency and/or non-emergency communications and alerts will be required to sign up with Mass Notifications.
 
To sign up for Mass Notifications, residents should visit https://www.pittsfieldma.gov/alert-signup and the select the alerts they want to receive. An account will need to be created to receive alerts.
 
A CivicsPlus how-to sign up video is available directly in the portal that will answer most questions about the sign-up process. However, any resident that requires additional help can visit or call:
 
• Berkshire Athenaeum, 1 Wendell Avenue (413) 499-9480
• Ralph J. Froio Senior Center, 330 North Street (413) 499-9346
• City Hall: Main phone number (413) 449-5600, press option #7
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Pittsfield Cleans Downtown Litter, Works on Outreach Program

By Brittany PolitoiBerkshires Staff

PITTSFIELD, Mass. — As the city develops a peer support outreach program, workers are clearing the downtown of potentially hazardous litter from the wintertime. 

Over the past three weeks, the Health Department has sent out inspectors to assess sanitary conditions in the downtown, beginning on North Street, moving to First Street, and to the McKay Street parking garage. 

"We've identified a lot of needles, and mostly needle caps and then small drug paraphernalia, and while we're identifying them, we're noting where we're finding them, and we're also picking them up and disposing of them properly," Director of Public Health Andy Cambi said. 

"… We have not found any human waste sanitation issues currently, again, not to say that there isn't any, but I think it also speaks to the fact that we do have a new facility that's open, that's being run, The First, which does offer bathroom facilities, laundry facilities." 

On Monday, he updated the Public Health and Safety subcommittee on the progress of the upcoming peer support outreach program and cleanup efforts in the area it will serve. 

The First housing resource center opened in February in the basement of the Zion Lutheran Church with bathrooms, lounge spaces, lockers, and more. In its early days, it averaged about 50 visitors daily; on Sundays, an average of 70 visitors. 

Cambi said he is in constant communication with ServiceNet, which is operating The First. 

"It has been used heavily, so I think that speaks to the relief of issues that we're seeing in the downtown area in regards to those sanitation issues," he added.

"It's a great resource that's available that is being constantly used, so again, what it was intended for."

When the department comes across human waste, they will connect with Department of Public Works staff to have it cleaned and sanitized.  Workers can make a clear distinction between pet and human waste, Cambi reported. 

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