Mass Department of Revenue Cautions Public to Beware of Text Scams

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BOSTON — The Massachusetts Department of Revenue (DOR) is warning the public about text messages that appear to be from DOR and ask for payment or sensitive information, such as credit card numbers. 
 
DOR strongly advises recipients to avoid clicking on any links in these messages.
 
Recently, a wave of text messages—in Massachusetts and other states—falsely claimed taxpayers would be disqualified from receiving refunds if they did not submit the required payment information by September 19, 2025.
 
"If you receive a message urging you to respond quickly or click on a link, please do not reply or click the link. DOR does not send text messages about tax refunds," said Revenue Commissioner Geoffrey Snyder. "Scammers often create a sense of urgency to manipulate you or generate links that look like official website names and URLs. If you need to conduct an online transaction with DOR, please visit mass.gov/dor."
 
You can protect yourself by reporting identity theft to law enforcement, creditors, credit agencies, and government agencies. 
 
Please call our Contact Center at (617) 887-6367 or (800) 392-6089 (toll-free in Massachusetts) or email prohelp@dor.state.ma.us if you have any questions.  
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Pittsfield Cleans Downtown Litter, Works on Outreach Program

By Brittany PolitoiBerkshires Staff

PITTSFIELD, Mass. — As the city develops a peer support outreach program, workers are clearing the downtown of potentially hazardous litter from the wintertime. 

Over the past three weeks, the Health Department has sent out inspectors to assess sanitary conditions in the downtown, beginning on North Street, moving to First Street, and to the McKay Street parking garage. 

"We've identified a lot of needles, and mostly needle caps and then small drug paraphernalia, and while we're identifying them, we're noting where we're finding them, and we're also picking them up and disposing of them properly," Director of Public Health Andy Cambi said. 

"… We have not found any human waste sanitation issues currently, again, not to say that there isn't any, but I think it also speaks to the fact that we do have a new facility that's open, that's being run, The First, which does offer bathroom facilities, laundry facilities." 

On Monday, he updated the Public Health and Safety subcommittee on the progress of the upcoming peer support outreach program and cleanup efforts in the area it will serve. 

The First housing resource center opened in February in the basement of the Zion Lutheran Church with bathrooms, lounge spaces, lockers, and more. In its early days, it averaged about 50 visitors daily; on Sundays, an average of 70 visitors. 

Cambi said he is in constant communication with ServiceNet, which is operating The First. 

"It has been used heavily, so I think that speaks to the relief of issues that we're seeing in the downtown area in regards to those sanitation issues," he added.

"It's a great resource that's available that is being constantly used, so again, what it was intended for."

When the department comes across human waste, they will connect with Department of Public Works staff to have it cleaned and sanitized.  Workers can make a clear distinction between pet and human waste, Cambi reported. 

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