CHESHIRE, Mass. — To the new owners of Otis Self Storage, community is a priority. 

 

Adstorage LLC purchased the decade-old facility located at 266 North St. in February for $1.8 million from All Purpose Storage Cheshire LLC, headquartered in Nevada.

 

Since then, several upgrades have been made, including building enhancements, paving, 24/7 security upgrades, and additional improvements. 

 

"We're taking some feedback from some of the current tenants. We're gonna keep making the enhancements there," said Lauren Tirrell, one of several co-owners.

 

The facility has 174 total doors, and currently has 140 occupied units. There are numerous promotions available, including college student specials and 50 percent off the second month, said co-owner Erin Carney.

 

Both facilities also offer parking storage for boats, recreational vehicles, campers and automobiles as well as short- and long-term rentals.

 

Carney and Tirrell emphasized their commitment to excellent customer service.

 

Everyone's needs are different, from those needing additional space, short-term rentals, collectors seeking a secure place, or those in tough times needing a place to store their belongings until they get back on their feet, they said. 

 

The company's focus is to be understanding, responsive, and available to assist people, especially those facing tough times or emergencies.

 

The acquisition of the Cheshire facility brought Otis Self Storage's total number of locations to two. The Otis location, located at 1735 East Otis Road, was purchased in 2023. 

 

"I have just been hearing about [what owning the facility has been like] for five years, and so I hopped aboard for this Cheshire location," Carney said. 

 

"We have a real passion for it," Tirrell added. 

 

Owning the business has been really rewarding because you are able to get to know and help people, they owners said. 

 

"We were at the [Cheshire] Hoedown [and] that was an exciting event. We got to meet a lot of locals, [and] give out some company swag," Carney said. 

 

Some community members entered a raffle, and the winners were given three months of storage for free.

 

"When we first took over the business in February, we learned about a local person who lost their house to a fire, so we donated six months free of a 5-by-10 unit for the Yankee raffle, and someone took advantage of that, and is one of our tenants," Carney said. 

 

The company can be contacted here or at 413-613-4920. The call center is available weekdays from 9 to 7 and weekends rom 9 to 2.