Your Voices Were Heard: A Victory for Berkshire Families

By Deborah LeonczykGuest Column
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In Berkshire County and across the country, your voices were heard. When the Community Action network put out a call asking the public to contact legislators and urge them to protect the Community Services Block Grant (CSBG) and the Low-Income Home Energy Assistance Program (LIHEAP), you responded with determination. Because of your advocacy, Congress has restored both programs to the federal budget. 
 
This victory belongs to you, the families, seniors, service providers, and community partners who raised your voices to ensure that basic human needs are not ignored.
 
This success cannot be overstated. CSBG and LIHEAP are lifelines in Berkshire County. CSBG makes it possible for Berkshire Community Action Council to deliver services that help families stabilize, from the Children's Warm Clothing Program and food support to credit rebuilding programs and VITA free tax preparation. LIHEAP provides fuel assistance to more than 8,000 households in our county, many of whom are seniors living on fixed incomes or working families struggling to keep up with rising costs. Without these programs, thousands would face an impossible choice: heat their homes, put food on the table, or pay for medicine.
 
The outpouring of calls, letters, and emails to U.S Senators Markey and Warren, Congressman Neal, and others in Washington made all the difference. Legislators themselves have told us how important it is to hear directly from constituents, not only from agencies like ours. When you shared your stories, you put a human face on what can otherwise look like line items on a spreadsheet. You showed that these programs are not numbers, but neighbors — neighbors who need help staying safe, warm, and secure.
 
This is the power of advocacy. It reminds us that democracy works best when the people are engaged. Across Massachusetts and nationwide, the Community Action network joined together in one loud and unified voice. In Berkshire County, where geographic isolation and hidden poverty can leave families feeling forgotten, the strength of your collective response demonstrated that we are far from invisible. You reminded Washington that our small towns matter, our families matter, and our futures matter.
 
But while we celebrate this success, we must also recognize that the fight is not over. Each year, these programs are subject to debate, and each year we face the risk of losing them. Federal budgets can shift, administrations can change priorities, and threats to essential safety-net programs will surface again. That is why your continued advocacy is so critical. We need you to remain engaged, to keep telling your stories, and to continue reaching out to lawmakers whenever these programs are at risk.
 
In Berkshire County, where nearly one in three households struggles to make ends meet, the need is not abstract; it is urgent and real. Seniors living on modest Social Security checks cannot afford skyrocketing utility costs. Parents working in the service economy, often in multiple jobs, still fall short when heating bills climb. Children should never have to sleep in cold bedrooms or go without proper clothing for a Berkshire winter. 
 
These are not political talking points, they are daily realities for thousands of our neighbors.
 
The good news is that when we come together, we can make a difference. The restoration of CSBG and LIHEAP is proof that grassroots advocacy works. It is proof that legislators listen when communities speak up. And it is proof that Berkshire County, despite its rural challenges, can be a strong voice on the national stage.
 
On behalf of BCAC, I extend heartfelt gratitude to every individual, organization, faith community, and partner who picked up the phone, wrote an email, or shared their story. You were the reason these programs were able to serve families this winter and will continue to do so beyond.
 
As we move forward, let us hold onto the momentum of this victory. Let us remember that our voices carry weight. And let us continue working together, not just to preserve what we have, but to build a future where no one in Berkshire County has to choose between heat, food, and dignity.
 
Thank you for standing with us. Thank you for proving, once again, that when the community acts, change happens.
 
Deborah Leonczyk is executive director Berkshire Community Action Council.

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BRTA Focuses on a New Run Schedule

By Breanna SteeleiBerkshires Staff

PITTSFIELD, Mass. — The Berkshire Regional Transit Authority is still working on maintaining its run schedules after dropping the route realignment proposal.

Last Thursday's meeting was Administrator Kathleen Lambert's first official meeting taking over the reins; retiring director Robert Malnati stayed during a transition period that ended last month.

Lambert is trying to create a schedule that will lessen cancellations. There was a two-hour meeting the week before with the drivers union to negotiate run bids and Lambert is working with the new operating company Keolis, which is taking over from Transdev.

The board spoke about anonymous emails from drivers, which Lambert said she has not seen. iBerkshires was not able to see those letters, but has received some. 

"They were lengthy emails from someone describing themselves as concerning BRTA employee, and there was a signed letter from a whole group of employees basically stating their concerns. So, you know, to me, it was a set of whistleblowers, and that, what my understanding is that this really triggers a need for some type of process to review the merits of these whistleblowers, not going to call them accusations, but basically expressions of concern," said member Stephen Bannon.

A letter iBerkshires received spoke of unhappy drivers who were considering quitting because of decisions being made without "input from frontline staff," frustration and falling morale, and the removal of the former general manager shortly after Lambert came in.

Lambert said it's difficult to navigate a new change. She also noted many drivers don't want to do Saturday runs and it has been hard negotiating with drivers on the new runs.

"I would like you all to keep in mind that the process of change is super difficult. Transdev has been here for 20 years, and some of these drivers have never known any other operating company, the way some of the operations have been handled has been archaic," she said. "So getting folks up to speed on how a modern transit system works is going to be painful for them. So I don't want to say that I'm unsympathetic, because I am sympathetic, but I am trying to coax people along with a system that's going to seem very strange to them."

The board spoke about better communication between them and Lambert, citing cooperation will be best moving forward.

"There's just a lot of stuff in the air right now, and there are a lot of fires to put out to make this a coordinated effort. And if we don't keep our communications open and be straightforward, then you get blindsided about how you know the input that you could get from us about your position, and how you know what's going on in your direction, and we get blindsided. And I think that we have to make sure that this is a collaboration," said member Sherry Youngkin.

"Both sides have responsibilities, because in the long run, this advisory board is going to have to make decisions as to how we brought forward and if we've gone forward in a fair and helpful way. And I think that's hopefully what everybody is looking for also." 

Transdev and Keolis held a three-day recruiting event interviewing almost 40 candidates and offering jobs to eight, but only three stayed on to start training. Lambert said it was disappointing but she will keep trying to retain more people.

In her first report to the board, she noted that ridership dipped a little over 10 percent, but still remains higher than last year, adding that was because of cancellations of services because of the lack of drivers.

Like the last meeting, some of the advisory board members were torn over the start of the Link413 service, worried that the start of the service took drivers away and the numbers of riders are low.

Lambert, however, said the ridership has doubled from last month.

"As I've spoken before, we have, generally, a six-month adoption for brand-new service before you can really go in and evaluate, are you being successful based on the grant that my predecessor wrote along with the team for PBTA and RTA, we are ahead of schedule, which is pretty good, so I'm hoping that will continue to improve," she said.

Member Renee Wood said the board never approved the service, adding the only thing she could find in the minutes was a vote to accept the equipment. She said it was supposed to be put on the agenda to discuss.

"The Link413 service has been three years in the making. It's been a grant that was accepted and has been working with our partners, PVTA and FRTA, to put into place. So I don't have the entire history of how that process worked, but it's been three years in the making, and did we not understand that once we accept that grant that we were going to put in new service?" Lambert said.

The board discussed if Title VI, the Civil Rights Act, was followed with an accurate review and accurate amount of time for public comment period on the service changes and if its attorney should review if the  grant conditions were properly followed.

Lambert said changes had the 60-day comment period included in the proposed route realignment packet, giving the opportunity for the community to respond to that as well but will look into the legality of the situation with their attorney.

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