Dalton Considers Hiring Third-Party Accounting Services

By Sabrina DammsiBerkshires Staff
Print Story | Email Story
DALTON, Mass. — With the increased complexity of managing accounting operations and mandated compliance tasks, town officials are mulling if hiring a third-party accounting service would be fruitful. 
 
Town Manager Eric Anderson informed the Select Board on Monday that the town is about two years behind on financial reconciliations and related reporting.
 
Anderson will continue exploring third-party accounting services and will present cost estimates to the Select Board, which will then decide whether to proceed with hiring.
 
He highlighted several of the steps in reconciling the town's accounts, including reconciling bank account activity with the tax collector's receipts, aligning outgoing expenses and bills with the ledger, and reconciling the town accountant's books to the town treasurer's records. 
 
"We're doing most of the process. We're just not closing it out and frankly, I honestly think at this point, we don't have the manpower in that office to do that system," he said. 
 
Further delaying the process is the town's outdated accounting software that requires staff to duplicate efforts, because not everybody's on the same system. 
 
"That's part of the reasons why I'm pushing, eventually for technological solutions, and I want to get payroll under control, because we're just spending too many labor hours doing simple things," Anderson told the board. 
 
The town is going to need to hire an accounting firm or someone who is a really good municipal accountant/treasurer, to come in on a part-time basis, he said. 
 
Anderson said he has put out feelers to accounting firms and had conversations with three. However, the problem is that the town is out in the "boonies," and its financial software is out of the mainstream, so most qualified people would have to relearn all the operating software. 
 
This is a complex job that take a lot of time and there are only so many hours in a day with the existing staff, Anderson said. 
 
If the town can automate some processes, it will free up about one full-time person. Once the town gets payroll under control, it will have a chance to keep up, he said.
 
"I do think that part of the reason I wanted to go to a better payroll process is to get back some of that time we need for the rest of the things we need to do in the finance office," Anderson said.
 
"So, it'll be an ongoing process. It's not something you're going to do overnight. Hopefully in a year it'll be better and we'll be in reasonable shape." 
 
Ultimately, the town needs to switch to an accounting software package that does a better job wrapping in all of the departments and reduces the amount of time it takes, Anderson said. 
 
"The goal is to get the process more automated so we can handle it with the existing staff. That's my goal," he said. 
 
"I just don't think we have a chance now, because the reality is, a lot of things have moved on, the government's a lot more difficult in terms of all the reporting requirements and the requirements on the personnel, and we really haven't just changed processes in a long time."
 
This year, the town needs to be audited by a certified public accountant, which it is required to do every other year, so it is important that its books are audit-ready, he said. 
 
Typically a CPA charges between $185 and $225 an hour and the cost will depend on how long it takes them to get the books straightened out. Anderson cautioned in could be in the hundreds of hours. 
 
He believes the town will likely need to hire an outside firm for two main reasons: to assist with the audit and to address the continued difficulty in attracting qualified accountants because of insufficient compensation.
 
"I do think long term, we're going to need additional assistance there, but I don't think it's going to last forever," he said. 
 
"[However,] I think we're going to have to take a hard look at the accountant position and see why we're not attracting any really solid candidates for that. Part of that is compensation, but the question is, can we actually afford to pay more for that? And that's a question we're going to need to wrestle with a little bit."
 
The town's accountant longtime account, Sandra Albano, retired in October after 25 years. The newly hired replacement resigned after only a month, prompting Albano to temporarily return and assist the town. 
 
"I don't disagree that we need the help sooner rather than later. And frankly, I think Sandy kind of wants to be retired. That's why she retired," Anderson said.
 
"She's still working here — trying to keep a lid on things is a testament to her, and we would certainly be in much worse shape if she was still doing that. So, I have no issue with hiring a third party accounting firm to keep us going temporarily and to catch us up. I think that's the correct idea." 

Tags: accounting,   audit,   

If you would like to contribute information on this article, contact us at info@iberkshires.com.

BRTA Focuses on a New Run Schedule

By Breanna SteeleiBerkshires Staff

PITTSFIELD, Mass. — The Berkshire Regional Transit Authority is still working on maintaining its run schedules after dropping the route realignment proposal.

Last Thursday's meeting was Administrator Kathleen Lambert's first official meeting taking over the reins; retiring director Robert Malnati stayed during a transition period that ended last month.

Lambert is trying to create a schedule that will lessen cancellations. There was a two-hour meeting the week before with the drivers union to negotiate run bids and Lambert is working with the new operating company Keolis, which is taking over from Transdev.

The board spoke about anonymous emails from drivers, which Lambert said she has not seen. iBerkshires was not able to see those letters, but has received some. 

"They were lengthy emails from someone describing themselves as concerning BRTA employee, and there was a signed letter from a whole group of employees basically stating their concerns. So, you know, to me, it was a set of whistleblowers, and that, what my understanding is that this really triggers a need for some type of process to review the merits of these whistleblowers, not going to call them accusations, but basically expressions of concern," said member Stephen Bannon.

A letter iBerkshires received spoke of unhappy drivers who were considering quitting because of decisions being made without "input from frontline staff," frustration and falling morale, and the removal of the former general manager shortly after Lambert came in.

Lambert said it's difficult to navigate a new change. She also noted many drivers don't want to do Saturday runs and it has been hard negotiating with drivers on the new runs.

"I would like you all to keep in mind that the process of change is super difficult. Transdev has been here for 20 years, and some of these drivers have never known any other operating company, the way some of the operations have been handled has been archaic," she said. "So getting folks up to speed on how a modern transit system works is going to be painful for them. So I don't want to say that I'm unsympathetic, because I am sympathetic, but I am trying to coax people along with a system that's going to seem very strange to them."

The board spoke about better communication between them and Lambert, citing cooperation will be best moving forward.

"There's just a lot of stuff in the air right now, and there are a lot of fires to put out to make this a coordinated effort. And if we don't keep our communications open and be straightforward, then you get blindsided about how you know the input that you could get from us about your position, and how you know what's going on in your direction, and we get blindsided. And I think that we have to make sure that this is a collaboration," said member Sherry Youngkin.

"Both sides have responsibilities, because in the long run, this advisory board is going to have to make decisions as to how we brought forward and if we've gone forward in a fair and helpful way. And I think that's hopefully what everybody is looking for also." 

Transdev and Keolis held a three-day recruiting event interviewing almost 40 candidates and offering jobs to eight, but only three stayed on to start training. Lambert said it was disappointing but she will keep trying to retain more people.

In her first report to the board, she noted that ridership dipped a little over 10 percent, but still remains higher than last year, adding that was because of cancellations of services because of the lack of drivers.

Like the last meeting, some of the advisory board members were torn over the start of the Link413 service, worried that the start of the service took drivers away and the numbers of riders are low.

Lambert, however, said the ridership has doubled from last month.

"As I've spoken before, we have, generally, a six-month adoption for brand-new service before you can really go in and evaluate, are you being successful based on the grant that my predecessor wrote along with the team for PBTA and RTA, we are ahead of schedule, which is pretty good, so I'm hoping that will continue to improve," she said.

Member Renee Wood said the board never approved the service, adding the only thing she could find in the minutes was a vote to accept the equipment. She said it was supposed to be put on the agenda to discuss.

"The Link413 service has been three years in the making. It's been a grant that was accepted and has been working with our partners, PVTA and FRTA, to put into place. So I don't have the entire history of how that process worked, but it's been three years in the making, and did we not understand that once we accept that grant that we were going to put in new service?" Lambert said.

The board discussed if Title VI, the Civil Rights Act, was followed with an accurate review and accurate amount of time for public comment period on the service changes and if its attorney should review if the  grant conditions were properly followed.

Lambert said changes had the 60-day comment period included in the proposed route realignment packet, giving the opportunity for the community to respond to that as well but will look into the legality of the situation with their attorney.

View Full Story

More Pittsfield Stories