Dalton Officials Talk Meters Amidst Rate Increases

By Sabrina DammsiBerkshires Staff
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DALTON, Mass. — The anticipated rise in the water and sewer rates has sparked discussion on whether implementing meters could help mitigate the costs for residents
 
The single-family water rate has been $160 since 2011, however, because of the need to improve the town's water main infrastructure, prices are anticipated to increase. 
 
"The infrastructure in town is aged … we have a bunch of old mains in town that need to be changed out," said Water Superintendent Robert Benlien during a joint meeting with the Select Board. 
 
The district had contracted Tighe and Bond to conduct an asset management study in 2022, where it was recommended that the district increase its water rates by 5 percent a year over five years, he said. 
 
This should raise enough funds to take on the needed infrastructure projects, Benlien said, cautioning that the projections are a few years old so the cost estimates have increased since then. 
 
"The AC mains, which were put in the '60s and '70s, have just about reached the end of their life expectancy. We've had a lot of problems down in Greenridge Park," which had an anticipated $4 million price tag, he said. 
 
The main on Main Street, that goes from the Pittsfield/town line to North Street, and up through woods to the tank, was priced at $7.6 million in 2022, he said. 
 
"There's a bunch of stuff that needs to be started, and start working on water main improvements and right now, we don't have the funding for it, especially with the debt that we already have for the two tanks, and the dam, and the Don Elser Pump Station," Benlien said. 
 
"I think we need to start being proactive and I think this is a good start to get us going in the right direction to have the funding available if we do decide to take debt on or work on saving up some money so we can do the smaller projects."
 
Additionally, the town pays Pittsfield for its share of sewer usage and with upgrades needed at the $74 million upgrade to the wastewater system, rates are expected to rise there as well. 
 
The town sends sewage to the city's treatment plant and is billed by Pittsfield based on the total tonnage Dalton sends into its system, Town Manager Eric Anderson said in a follow up. 
 
The town then divides the bill it receives from Pittsfield between all the town residents and businesses at a flat rate. 
 
According to Town Collector Joseph Dinofrio the current sewer rates are $282.00 twice a year, which is $564.00 annually per unit.
 
Pittsfield has proposed raising its fees for the town to include a charge to contribute towards the capital costs. However, there is not an official agreement with the city yet, everything is still in flux, Anderson said. 
 
"Up to this point, they've borne the capital costs of upgrading the system. Whereas in the past, Dalton has borne its fair share of the capital costs. Whereas up to this point, we really haven't with this project," he said. 
 
It can be assumed that the sewer costs will increase at least one and a half times, because that is going to be the multiplier Dalton residents are going to pay, he said. 
 
However, the city is also looking into taking on an additional bond to upgrade its wastewater treatment infrastructure, primarily to address stricter requirements for removing nutrients from effluent, Anderson said. 
 
The city's Department of Public Works is requesting the City Council authorize borrowing up to $15.2 million; this request was referred to the Finance subcommittee. 
 
Previously, treatment focused only on eliminating biological hazards, but new regulations require capturing more nutrients, making the process more technologically complex and costly, he explained. 
 
It is yet to be determined the financial impact this will have on Dalton, Anderson said.
 
Although overseen by separate governing bodies, water and sewer services are closely intertwined. The water department which is managed by the Fire District and overseen by the Board of Water Commissioners, while sewer services are governed by the town. 
 
With projected increases looming, this is a perfect junction to consider meters, because households would be billed based on its usage instead of a flat free across everyone in town, said Select Board member Anthony Pagliarulo during the joint meeting. 
 
"We're not in a drought condition," he said, adding that the Quabbin Reservoir is at 80 percent capacity, which is its lowest lever since 2017 and "water is a precious resource."
 
If the town were to implement meters, it would use water usage as a proxy for sewer output so sewer charges to residents would be allocated based on water use estimates, Anderson said. 
 
"Ideally, if you're a homeowner, and you want to conserve and you want to use low flow devices, and you make sure you don't have leaks in your system, and your toilet doesn't run…and you don't take hour-long showers, that will affect your costs. So you have a built in incentive to save by having it metered," he said. 
 
In some cases, it is challenging to measure sewer usage based solely on water consumption—particularly for activities like gardening, where water is used but doesn’t enter the sewer system, Anderson said. 
 
"So, it's harder to account for that. There's nothing we can do that's totally fair, and I'll be perfectly willing to admit that. But I think it's more fair by [metering,]" he said. 
 
The downside is the town would have to pay for the meters, which is not cheap, and they have a life expectancy of about 20 to 30 years, depending on the meter, Anderson said. 
 
The question remains, is the amount the town would spend on water meters with the cost of being able to "accurately or more fairly" bill residents. 
 
"If you're really being a high user, theoretically you should pay more, because you cost the town more…that's kind of the way most utilities work," Anderson said. 
 
"Everybody doesn't pay the same electrical rate you pay for what you use. And the goal here is to do something very similar."

Tags: sewer rates,   

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BRTA Focuses on a New Run Schedule

By Breanna SteeleiBerkshires Staff

PITTSFIELD, Mass. — The Berkshire Regional Transit Authority is still working on maintaining its run schedules after dropping the route realignment proposal.

Last Thursday's meeting was Administrator Kathleen Lambert's first official meeting taking over the reins; retiring director Robert Malnati stayed during a transition period that ended last month.

Lambert is trying to create a schedule that will lessen cancellations. There was a two-hour meeting the week before with the drivers union to negotiate run bids and Lambert is working with the new operating company Keolis, which is taking over from Transdev.

The board spoke about anonymous emails from drivers, which Lambert said she has not seen. iBerkshires was not able to see those letters, but has received some. 

"They were lengthy emails from someone describing themselves as concerning BRTA employee, and there was a signed letter from a whole group of employees basically stating their concerns. So, you know, to me, it was a set of whistleblowers, and that, what my understanding is that this really triggers a need for some type of process to review the merits of these whistleblowers, not going to call them accusations, but basically expressions of concern," said member Stephen Bannon.

A letter iBerkshires received spoke of unhappy drivers who were considering quitting because of decisions being made without "input from frontline staff," frustration and falling morale, and the removal of the former general manager shortly after Lambert came in.

Lambert said it's difficult to navigate a new change. She also noted many drivers don't want to do Saturday runs and it has been hard negotiating with drivers on the new runs.

"I would like you all to keep in mind that the process of change is super difficult. Transdev has been here for 20 years, and some of these drivers have never known any other operating company, the way some of the operations have been handled has been archaic," she said. "So getting folks up to speed on how a modern transit system works is going to be painful for them. So I don't want to say that I'm unsympathetic, because I am sympathetic, but I am trying to coax people along with a system that's going to seem very strange to them."

The board spoke about better communication between them and Lambert, citing cooperation will be best moving forward.

"There's just a lot of stuff in the air right now, and there are a lot of fires to put out to make this a coordinated effort. And if we don't keep our communications open and be straightforward, then you get blindsided about how you know the input that you could get from us about your position, and how you know what's going on in your direction, and we get blindsided. And I think that we have to make sure that this is a collaboration," said member Sherry Youngkin.

"Both sides have responsibilities, because in the long run, this advisory board is going to have to make decisions as to how we brought forward and if we've gone forward in a fair and helpful way. And I think that's hopefully what everybody is looking for also." 

Transdev and Keolis held a three-day recruiting event interviewing almost 40 candidates and offering jobs to eight, but only three stayed on to start training. Lambert said it was disappointing but she will keep trying to retain more people.

In her first report to the board, she noted that ridership dipped a little over 10 percent, but still remains higher than last year, adding that was because of cancellations of services because of the lack of drivers.

Like the last meeting, some of the advisory board members were torn over the start of the Link413 service, worried that the start of the service took drivers away and the numbers of riders are low.

Lambert, however, said the ridership has doubled from last month.

"As I've spoken before, we have, generally, a six-month adoption for brand-new service before you can really go in and evaluate, are you being successful based on the grant that my predecessor wrote along with the team for PBTA and RTA, we are ahead of schedule, which is pretty good, so I'm hoping that will continue to improve," she said.

Member Renee Wood said the board never approved the service, adding the only thing she could find in the minutes was a vote to accept the equipment. She said it was supposed to be put on the agenda to discuss.

"The Link413 service has been three years in the making. It's been a grant that was accepted and has been working with our partners, PVTA and FRTA, to put into place. So I don't have the entire history of how that process worked, but it's been three years in the making, and did we not understand that once we accept that grant that we were going to put in new service?" Lambert said.

The board discussed if Title VI, the Civil Rights Act, was followed with an accurate review and accurate amount of time for public comment period on the service changes and if its attorney should review if the  grant conditions were properly followed.

Lambert said changes had the 60-day comment period included in the proposed route realignment packet, giving the opportunity for the community to respond to that as well but will look into the legality of the situation with their attorney.

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