PITTSFIELD, Mass. — The Point in Time count, which measures people experiencing homelessness, will occur on Sunday, Jan. 25, and the Three County Continuum of Care stresses that every survey matters.
Earlier this month, the CoC's data and evaluations manager Michele LaFleur and compliance manager Natalie Burtzos reviewed past data with the Homelessness Advisory Committee and discussed planning for this year's count.
LaFleur described the PIT count as "our attempt to try and determine how many people are experiencing homelessness on a single night." Each year, it has to be conducted within the last 10 days of January.
In January 2025, there were 215 Pittsfield people in shelter, and 12 people unsheltered. In July, 107 city people reported being in shelter, and 27 people reported being unsheltered.
Of the unhoused individuals in the winter of 2025, 113 were people in families with children under 18. The PIT count for 2024 reported more than 200 people experiencing homelessness on that day.
Pittsfield's shelter data consists of ServiceNet's individual and family shelters, Soldier On's shelter and transitional housing, and Elizabeth Freeman sheltering areas. The winter count has increased significantly since 2021, and the CoC conducted a summer count on July 20 that showed fewer people in shelters and more unsheltered.
It was noted that the count misses people who are couch surfing or paying to live in a motel, as the reporting is on the burden of service agencies or community members who work with those experiencing housing instability.
ServiceNet's Director of Shelter and Housing Erin Forbush was surprised to see the 2025 count that low, and, like members of the CoC, cited issues with reaching people. Service providers and volunteers will have up to a week starting Jan. 25 to survey a person on where they were sleeping that night.
CoC surveyors do not collect full names or birth dates to protect people's identities.
Winter warming items and small gift cards will be distributed to survey takers. Surveys can be completed on a printable form or online.
Burtzos also gave updates on the program and federal actions that may impact sheltering in Western Massachusetts.
The federal Department of Housing and Urban Development published its Notice of Funding Opportunity for fiscal year 2025 funds in November. The posting included major changes that made it difficult to predict how many projects communities would have renewed, the CoC said.
"One example of a proposed change that had been published in the NOFO in November was that 30 percent of our community, so for all three counties, 30 percent of the budget called the annual renewal demand would be considered tier one and kind of like guaranteed to be funded, whereas normally it was 90 percent," Burtzos explained.
"So we have our own ranking and evaluation process within our communities, but it basically meant that we wouldn't be sure for a vast majority of our projects if they were going to be renewed or not, because they would be competing in a different tiered system nationally."
Because of litigation from multiple CoCs, HUD has been ordered to carry out a renewal process for FY2024.
Forbush said it is important to stay on top of what is happening within the federal government, and how it will "certainly severely impact folks that are in our community that are the most vulnerable."
"We're being hopeful that there's been some stopping of what was happening. But, maybe in other years, I would have said, 'OK, we've, we kind of made this hurdle,' but unfortunately, every hurdle we make there's like two more created," she said.
"So I just want people to be very vigilant and paying attention to the landscape, and then doing everything that we can, and sometimes that is calls and letters to our elected officials, where I think people are on board. It's not about convincing any of our Massachusetts elected officials, honestly, but they need to hear what we're needing and what the impact could be."
She added that it is the human service field's job to be advocates at this point, and that it is more important today than it has ever been.
Director of Community Development Justine Dodds agreed. She pointed out that this presidential administration is radically changing how homelessness is funded in the country, as there is a shift from permanent supportive housing to sheltering.
"I think the evidence has shown that we have followed this path for many, many years, because we know permanent supportive housing is a model that really works, as opposed to temporary shelter," she said.
"But again, it's a philosophy change that I think we all need to be aware of, and this has very real repercussions for Pittsfield, not only just the nation."
She pointed out that the CoC's work supports housing units for Pittsfield and the wider region, "So it really is critical that people are aware of what's happening and how those ripples will make a big difference in our community."
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BRTA Focuses on a New Run Schedule
By Breanna SteeleiBerkshires Staff
PITTSFIELD, Mass. — The Berkshire Regional Transit Authority is still working on maintaining its run schedules after dropping the route realignment proposal.
Last Thursday's meeting was Administrator Kathleen Lambert's first official meeting taking over the reins; retiring director Robert Malnati stayed during a transition period that ended last month.
Lambert is trying to create a schedule that will lessen cancellations. There was a two-hour meeting the week before with the drivers union to negotiate run bids and Lambert is working with the new operating company Keolis, which is taking over from Transdev.
The board spoke about anonymous emails from drivers, which Lambert said she has not seen. iBerkshires was not able to see those letters, but has received some.
"They were lengthy emails from someone describing themselves as concerning BRTA employee, and there was a signed letter from a whole group of employees basically stating their concerns. So, you know, to me, it was a set of whistleblowers, and that, what my understanding is that this really triggers a need for some type of process to review the merits of these whistleblowers, not going to call them accusations, but basically expressions of concern," said member Stephen Bannon.
A letter iBerkshires received spoke of unhappy drivers who were considering quitting because of decisions being made without "input from frontline staff," frustration and falling morale, and the removal of the former general manager shortly after Lambert came in.
Lambert said it's difficult to navigate a new change. She also noted many drivers don't want to do Saturday runs and it has been hard negotiating with drivers on the new runs.
"I would like you all to keep in mind that the process of change is super difficult. Transdev has been here for 20 years, and some of these drivers have never known any other operating company, the way some of the operations have been handled has been archaic," she said. "So getting folks up to speed on how a modern transit system works is going to be painful for them. So I don't want to say that I'm unsympathetic, because I am sympathetic, but I am trying to coax people along with a system that's going to seem very strange to them."
The board spoke about better communication between them and Lambert, citing cooperation will be best moving forward.
"There's just a lot of stuff in the air right now, and there are a lot of fires to put out to make this a coordinated effort. And if we don't keep our communications open and be straightforward, then you get blindsided about how you know the input that you could get from us about your position, and how you know what's going on in your direction, and we get blindsided. And I think that we have to make sure that this is a collaboration," said member Sherry Youngkin.
"Both sides have responsibilities, because in the long run, this advisory board is going to have to make decisions as to how we brought forward and if we've gone forward in a fair and helpful way. And I think that's hopefully what everybody is looking for also."
Transdev and Keolis held a three-day recruiting event interviewing almost 40 candidates and offering jobs to eight, but only three stayed on to start training. Lambert said it was disappointing but she will keep trying to retain more people.
In her first report to the board, she noted that ridership dipped a little over 10 percent, but still remains higher than last year, adding that was because of cancellations of services because of the lack of drivers.
Like the last meeting, some of the advisory board members were torn over the start of the Link413 service, worried that the start of the service took drivers away and the numbers of riders are low.
Lambert, however, said the ridership has doubled from last month.
"As I've spoken before, we have, generally, a six-month adoption for brand-new service before you can really go in and evaluate, are you being successful based on the grant that my predecessor wrote along with the team for PBTA and RTA, we are ahead of schedule, which is pretty good, so I'm hoping that will continue to improve," she said.
Member Renee Wood said the board never approved the service, adding the only thing she could find in the minutes was a vote to accept the equipment. She said it was supposed to be put on the agenda to discuss.
"The Link413 service has been three years in the making. It's been a grant that was accepted and has been working with our partners, PVTA and FRTA, to put into place. So I don't have the entire history of how that process worked, but it's been three years in the making, and did we not understand that once we accept that grant that we were going to put in new service?" Lambert said.
The board discussed if Title VI, the Civil Rights Act, was followed with an accurate review and accurate amount of time for public comment period on the service changes and if its attorney should review if the grant conditions were properly followed.
Lambert said changes had the 60-day comment period included in the proposed route realignment packet, giving the opportunity for the community to respond to that as well but will look into the legality of the situation with their attorney.
The Berkshire Regional Transit Authority is still working on maintaining its run schedules after dropping the route realignment proposal. click for more
The town election is less than a month away and, unlike recent ones, all open seats are uncontested, with even a vacancy remaining on the Planning Board.
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