'Spanish for Bankers' helps Greylock Better serve the Berkshires

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PITTSFIELD, Mass. — Early in 2026, Greylock will offer its fifth cohort of Spanish for Bankers, a free class offered to all Greylock employees who wish to gain and improve Spanish language skills. 
 
The 16-week course is taught during business hours to allow for convenience and flexibility, beginning with eight weeks focused on vocabulary and punctuation, followed by eight weeks of cultural perspectives shared by native speakers and real-world scenario practice. 
 
"When you better understand your members, you're better able to serve them. Spanish for Bankers gives our employees fundamental basics for simple interactions while also taking a deeper dive into Hispanic and Latin cultures," said Lowenstein. "It's been really successful."
 
Recent graduates have experienced ongoing benefits both professionally and personally, stated a press release.
 
"I spoke very minimal Spanish," said Branch Specialist Antonio Cimini who was in the last cohort. "The class 100 percent helped. It's strengthened my relationships with our Spanish-speaking members. I have one member who will always wait for me to handle his transactions. Sometimes I see him out in the community, and we'll say hello to each other. That connection has been the greatest benefit."
 
This initiative is part of Greylock's ongoing commitment and service to Hispanic and immigrant communities. Four Greylock branches hold the national designation Juntos Avanzamos, meaning "Together We Advance." The designation is bestowed on credit unions who serve and empower Hispanic and immigrant consumers, helping them navigate the U.S. financial system while providing safe, affordable, and relevant services. Greylock's four Juntos Avanzamos-designated branches include West and Kellogg streets in Pittsfield, Lee, and Greenport-Hudson, N.Y.
 
"As Greylock continues to see an increase in Spanish-speaking members, and as our outreach and engagement with immigrant communities continues to grow, we've seen a true need to bring enhanced language access to Greylock," said Vice President, Culture and Brand Rachel Mabee.
 

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Pittsfield Council OKs Underground Fiber Network

By Brittany PolitoiBerkshires Staff

PITTSFIELD, Mass. — More underground fiber internet cables will be installed in Pittsfield. 

On Tuesday, the City Council approved Gateway Fiber's request to install an underground fiber network infrastructure within the city's right-of-way.  

The company was given the go-ahead for an aerial network last year alongside Archtop Fiber, marking the beginning of construction with a ribbon-cutting at the Colonial Theatre. Gateway Fiber will offer subscription plans ranging from $65 to $150 per month, depending on speed. 

Wards 3 and 4 will see the most work in the first phase, according to an underground fiber deployment plan.  Fourteen streets in Ward 4 will see underground fiber deployment; 13 streets in Ward 3.  

Ward 4 Councilor James Conant voted in opposition for personal reasons, as he signed up for Gateway Fiber briefly last year and said he had poor service and poor communication from the company. 

Some councilors and community members appreciated bringing competition to Spectrum internet services. Ward 5 Councilor Patrick Kavey pointed out that it costs about $90 per month for 500 megabytes per second with Spectrum, and that all three fiber services that have come to Pittsfield are cheaper. 

Operations Manager Jennifer Sharick explained that they were seeking approval for underground fiber deployment as part of the next phase in Pittsfield. The city was found to be a "very" viable community for underground fiber. 

Gateway Fiber, she said, originally served a community of 250 residents outside of St. Louis, Mo. 

"Following the pandemic, we saw the need, and what people need for fiber and reliable internet service to bring residents and businesses the opportunity for connectivity," Sharick said. 

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