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Dalton Library: More Programming and Accessibility

By Sabrina DammsiBerkshires Staff
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DALTON, Mass. — For the Dalton Free Public Library, a library serves as a welcoming place that supports literacy and, with its new programming, it is achieving just that.
 
Nearly a year into her position as library director, Janet Forest has worked with library staff, trustees, and the Friends of the Dalton Library to implement a variety of programs aimed at increasing library participation and accessibility.
 
"We have so many people that come into the library and they'll say, 'I haven't been here in 30 years' or 'I haven't been here since my kids were here,' and a lot's changed in those years, depending on how old they are. So, I think it's important for people to come in and see what libraries do now," she said. 
 
It's a cliche, but a library is the heart of a community, Forest said. 
 
Dalton has a strong sense of community and that is highlighted in the work done at the library, she said.
 
The town is known for being on the Appalachian Trail, previously being described as a utopia to many hikers because of the amenities readily available along the trail. 
 
The town's library is no different thanks to its trail magic box sponsored by the Friends of the Dalton Library, which is filled with supplies and treats for hikers. Hikers can take what they need or leave items for others. 
 
Libraries have evolved beyond offering books to include a variety of services, including films, art programs, and a space for local initiatives, Forest said. The Dalton Library embodies this transformation.
 
In the last year, the library has introduced numerous programs for its patrons, including expanding on its technology services such as implementing a projector and screen to enable film screenings and presentations. 
 
With the closing of Staples in Pittsfield, the library took this as an opportunity to pick up the printing services that were left behind and invested in a new printer that the community named "Print Eastwood." 
 
"He is doing a great job. He now copies in color and black and white on 8.5-by-11 or 11-by-17. All our public computers now print there. You can print from a public computer or a device, either a phone or a laptop. He can scan to email, and he can also fax," Forest said. 
 
This year, it also introduced the streaming service Kanopy, which gives patrons free access to more than 30,000 TV shows and films. 
 
Library members get 25 credits a month. Each film, or television show episode costs up to four credits but there's some movies and shows that are as low as zero credits.
 
The library also welcomed the language learning platform Mango Languages, which prepares learners for realistic conversations and communication in more than 70 world languages, including Spanish and American Sign Language.
 
For some languages the program features movies in the language, mindful meditation, and interactive reading that give readers a glimpse into the nationality's culture. 
 
Forest emphasized that if people need help setting up these services, staff are more than willing to help.
 
Additionally, the library hosts a slew of community programs, including some hosted by community programs, including educational workshops, film festivals, craft nights, writing workshops, and more. 
 
This year, the library is screening the 28th Annual Manhattan Short Film Festival, featuring a line-up of 10 short films that explore a wide range of topics. 
 
The festival is an international event across 500 venues in six continents. 
 
The screening will showcase short films from the 10 finalists, which will be shown simultaneously around the world for one week. The best film and best actor awards will be determined by ballots cast by audiences at each participating venue.
 
Dalton's screenings are free and will feature popcorn. 
 
"Every screening is exactly the same. So, it's not like a film festival in that you come on different dates. We're showing the program four times," Forest said. 
 
She heard about the festival during her last position at the Nantucket Atheneaum. 
 
"I'm excited to just introduce it to the Berkshires. I don't know if it's been done out here before it is something that happens around the world. So, there's people that maybe have heard of it or live someplace else and have attended it before," Forest said. 
 
"You can go to the website and see all the different venues in your area doing it. So, I wouldn't be surprised if we get a few patrons who have been to the festival at a different location and are excited, hopefully to see it here at the Dalton library." 
 
The screenings will take place Sept. 25 and 27 at 6 p.m., Oct. 4 at 6 p.m. and Oct. 5 at 3 p.m. 
 
The festival introduces people to the format of a short film because the creators have to tell the story very differently, she said. 
 
Filmmakers in the festival come from all over. This year's finalists come from Spain, Israel, United Kingdom, Norway, The Netherlands, Belgium, and Mexico, alongside three films from the USA, the festival website said. 
 
"I've seen films that were made in America, Iran, Scotland, China, they're from all over the place. So, people are going to be exposed to all kinds of stories that they wouldn't otherwise," Forest said. 
 
The library is also more accessible than ever thanks to the implementation of an ADA-compliant entrance. 
 
Patrons can park in the handicap accessible parking places, go up the ramp, and click the handicap push plates to enter. 
 
"Something people, I think, don't realize about ADA compliance, is that when you make things accessible for a certain group, you make it accessible for lots of other people as well. And this is the only accessible entrance into town hall," Forest said.  

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BRTA Focuses on a New Run Schedule

By Breanna SteeleiBerkshires Staff

PITTSFIELD, Mass. — The Berkshire Regional Transit Authority is still working on maintaining its run schedules after dropping the route realignment proposal.

Last Thursday's meeting was Administrator Kathleen Lambert's first official meeting taking over the reins; retiring director Robert Malnati stayed during a transition period that ended last month.

Lambert is trying to create a schedule that will lessen cancellations. There was a two-hour meeting the week before with the drivers union to negotiate run bids and Lambert is working with the new operating company Keolis, which is taking over from Transdev.

The board spoke about anonymous emails from drivers, which Lambert said she has not seen. iBerkshires was not able to see those letters, but has received some. 

"They were lengthy emails from someone describing themselves as concerning BRTA employee, and there was a signed letter from a whole group of employees basically stating their concerns. So, you know, to me, it was a set of whistleblowers, and that, what my understanding is that this really triggers a need for some type of process to review the merits of these whistleblowers, not going to call them accusations, but basically expressions of concern," said member Stephen Bannon.

A letter iBerkshires received spoke of unhappy drivers who were considering quitting because of decisions being made without "input from frontline staff," frustration and falling morale, and the removal of the former general manager shortly after Lambert came in.

Lambert said it's difficult to navigate a new change. She also noted many drivers don't want to do Saturday runs and it has been hard negotiating with drivers on the new runs.

"I would like you all to keep in mind that the process of change is super difficult. Transdev has been here for 20 years, and some of these drivers have never known any other operating company, the way some of the operations have been handled has been archaic," she said. "So getting folks up to speed on how a modern transit system works is going to be painful for them. So I don't want to say that I'm unsympathetic, because I am sympathetic, but I am trying to coax people along with a system that's going to seem very strange to them."

The board spoke about better communication between them and Lambert, citing cooperation will be best moving forward.

"There's just a lot of stuff in the air right now, and there are a lot of fires to put out to make this a coordinated effort. And if we don't keep our communications open and be straightforward, then you get blindsided about how you know the input that you could get from us about your position, and how you know what's going on in your direction, and we get blindsided. And I think that we have to make sure that this is a collaboration," said member Sherry Youngkin.

"Both sides have responsibilities, because in the long run, this advisory board is going to have to make decisions as to how we brought forward and if we've gone forward in a fair and helpful way. And I think that's hopefully what everybody is looking for also." 

Transdev and Keolis held a three-day recruiting event interviewing almost 40 candidates and offering jobs to eight, but only three stayed on to start training. Lambert said it was disappointing but she will keep trying to retain more people.

In her first report to the board, she noted that ridership dipped a little over 10 percent, but still remains higher than last year, adding that was because of cancellations of services because of the lack of drivers.

Like the last meeting, some of the advisory board members were torn over the start of the Link413 service, worried that the start of the service took drivers away and the numbers of riders are low.

Lambert, however, said the ridership has doubled from last month.

"As I've spoken before, we have, generally, a six-month adoption for brand-new service before you can really go in and evaluate, are you being successful based on the grant that my predecessor wrote along with the team for PBTA and RTA, we are ahead of schedule, which is pretty good, so I'm hoping that will continue to improve," she said.

Member Renee Wood said the board never approved the service, adding the only thing she could find in the minutes was a vote to accept the equipment. She said it was supposed to be put on the agenda to discuss.

"The Link413 service has been three years in the making. It's been a grant that was accepted and has been working with our partners, PVTA and FRTA, to put into place. So I don't have the entire history of how that process worked, but it's been three years in the making, and did we not understand that once we accept that grant that we were going to put in new service?" Lambert said.

The board discussed if Title VI, the Civil Rights Act, was followed with an accurate review and accurate amount of time for public comment period on the service changes and if its attorney should review if the  grant conditions were properly followed.

Lambert said changes had the 60-day comment period included in the proposed route realignment packet, giving the opportunity for the community to respond to that as well but will look into the legality of the situation with their attorney.

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