BRTA to Interview 4 for New Administrator

By Breanna SteeleiBerkshires Staff
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PITTSFIELD, Mass. — The board of the Berkshire Regional Transit Authority last week ranked the top candidates for the administrator post using an anonymous system.
 
The 16 applicants were narrowed down to four, who will be asked to interview.
 
Earlier this month, the board was sent the candidates' resumes with their names disguised by unique identifiers and were told to rank them by whom they believe is most fit for the position.
 
The successful candidate would replace Administrator Robert Malnati, who is retiring after 23 years with the BRTA.
 
A job posting describes the administrator as being the "face of the agency," with strong leadership, integrity and responsibility, communication, and resiliency. The incoming administrator would earn between $140,000 and $160,000 annually. 
 
The list was narrowed down based on qualification. 
 
Thirteen board members responded to the ranking and one other didn't, stating they were too new to comfortably rank.
 
In Thursday's meeting, the board looked at the rankings and discussed the top four applicants. Chair Douglas McNally contacted the top two of the top four applicants and offered to share what their references stated.
 
Applicant F was the top candidate and Applicant H was second.
 
"[They are] passionate about transportation, data driven, very good software and updates on that for scheduling was very good in capacity as assistance in handling grants and doing project management," McNally read about Applicant F.
 
The rest of applicant F's references spoke about their involvement in microtransit and how good of an employee they are.
 
Candidate H was also spoken highly about in their references.
 
"[They] also was passionate about it. [They have] been an operator when [they were] in college, [they] understand micro transit, and developed a micro pilot for them. [They] started working in all capacities, in operations, as well as in management. Very good with finance, very good experience management," McNally read.
 
Board member Mindi Morin spoke about the third candidate, Candidate 7. She said she spoke to several of their co-workers and past supervisors who said they were qualified. The only worry was how long they have been in their position.
 
"I think that this person has not been in their position for a long period of time, but the census of being almost overqualified having been in the position that they're currently in, I would say it was a 50/50. consensus of some people were like, 'Oh my gosh, they can't leave this is really great in the current role.' Whereas others were, 'this person's really great, but also needs more time,'" Morin said.
 
Board member Ray Killeen has a working relationship with the individual and spoke up for them.
 
"I have a greater connection with Candidate 7 and, being involved in the industry for 47 years, there's a quality that [they] possesses that I think would be very beneficial, not only just for the authority, but for Berkshire County in itself, the way [they] recognizes the importance of transportation and area businesses, what the two can work together," he said. "We've had multiple discussions in regards to micro transit, and [they're] spot on in regards to trying to establish hilltowns."
 
Candidate 3 was the fourth candidate. McNally said he didn't check references for Candidate 3 because he was worried about how much the candidate had bounced around, and said it might be interesting to figure out why. Some of the other board members expressed that concern as well.
 
The board voted to moved on to interviews with the top four candidates. They voted to hold the interviews, which are open to the public, so that board members could participate if they wanted. The interviews are scheduled to be held Sept. 8th and 9, two each day in the late afternoon, if they are able to make it.
 
Board members were also asked to submit questions they would like considered in the interview.

Tags: administrator,   BRTA,   candidate interviews,   

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BRTA Focuses on a New Run Schedule

By Breanna SteeleiBerkshires Staff

PITTSFIELD, Mass. — The Berkshire Regional Transit Authority is still working on maintaining its run schedules after dropping the route realignment proposal.

Last Thursday's meeting was Administrator Kathleen Lambert's first official meeting taking over the reins; retiring director Robert Malnati stayed during a transition period that ended last month.

Lambert is trying to create a schedule that will lessen cancellations. There was a two-hour meeting the week before with the drivers union to negotiate run bids and Lambert is working with the new operating company Keolis, which is taking over from Transdev.

The board spoke about anonymous emails from drivers, which Lambert said she has not seen. iBerkshires was not able to see those letters, but has received some. 

"They were lengthy emails from someone describing themselves as concerning BRTA employee, and there was a signed letter from a whole group of employees basically stating their concerns. So, you know, to me, it was a set of whistleblowers, and that, what my understanding is that this really triggers a need for some type of process to review the merits of these whistleblowers, not going to call them accusations, but basically expressions of concern," said member Stephen Bannon.

A letter iBerkshires received spoke of unhappy drivers who were considering quitting because of decisions being made without "input from frontline staff," frustration and falling morale, and the removal of the former general manager shortly after Lambert came in.

Lambert said it's difficult to navigate a new change. She also noted many drivers don't want to do Saturday runs and it has been hard negotiating with drivers on the new runs.

"I would like you all to keep in mind that the process of change is super difficult. Transdev has been here for 20 years, and some of these drivers have never known any other operating company, the way some of the operations have been handled has been archaic," she said. "So getting folks up to speed on how a modern transit system works is going to be painful for them. So I don't want to say that I'm unsympathetic, because I am sympathetic, but I am trying to coax people along with a system that's going to seem very strange to them."

The board spoke about better communication between them and Lambert, citing cooperation will be best moving forward.

"There's just a lot of stuff in the air right now, and there are a lot of fires to put out to make this a coordinated effort. And if we don't keep our communications open and be straightforward, then you get blindsided about how you know the input that you could get from us about your position, and how you know what's going on in your direction, and we get blindsided. And I think that we have to make sure that this is a collaboration," said member Sherry Youngkin.

"Both sides have responsibilities, because in the long run, this advisory board is going to have to make decisions as to how we brought forward and if we've gone forward in a fair and helpful way. And I think that's hopefully what everybody is looking for also." 

Transdev and Keolis held a three-day recruiting event interviewing almost 40 candidates and offering jobs to eight, but only three stayed on to start training. Lambert said it was disappointing but she will keep trying to retain more people.

In her first report to the board, she noted that ridership dipped a little over 10 percent, but still remains higher than last year, adding that was because of cancellations of services because of the lack of drivers.

Like the last meeting, some of the advisory board members were torn over the start of the Link413 service, worried that the start of the service took drivers away and the numbers of riders are low.

Lambert, however, said the ridership has doubled from last month.

"As I've spoken before, we have, generally, a six-month adoption for brand-new service before you can really go in and evaluate, are you being successful based on the grant that my predecessor wrote along with the team for PBTA and RTA, we are ahead of schedule, which is pretty good, so I'm hoping that will continue to improve," she said.

Member Renee Wood said the board never approved the service, adding the only thing she could find in the minutes was a vote to accept the equipment. She said it was supposed to be put on the agenda to discuss.

"The Link413 service has been three years in the making. It's been a grant that was accepted and has been working with our partners, PVTA and FRTA, to put into place. So I don't have the entire history of how that process worked, but it's been three years in the making, and did we not understand that once we accept that grant that we were going to put in new service?" Lambert said.

The board discussed if Title VI, the Civil Rights Act, was followed with an accurate review and accurate amount of time for public comment period on the service changes and if its attorney should review if the  grant conditions were properly followed.

Lambert said changes had the 60-day comment period included in the proposed route realignment packet, giving the opportunity for the community to respond to that as well but will look into the legality of the situation with their attorney.

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