Dalton Select Board Hires Consultant for Town Manager Search

By Sabrina DammsiBerkshires Staff
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DALTON, Mass. — The town has hired Municipal Resources Inc. to conduct a thorough search for its next town manager.
 
During the Select Board meeting last week, the consultants Reginald "Buzz" Stapczynski and Robert Mercier introduced themselves and outlined the recruitment process. 
 
"I think it's a consensus of the board that we would like to have someone on board for a two-week training period, on or about mid-September," Select Board member John Boyle said.
 
Interim Henry "Terry" Williams III said his training period was invaluable to him so having one for the new town manager would be beneficial. 
 
Municipal Resources is a local government management consulting firm that has been in operation for over 30 years in New Hampshire, Stapczynski said. 
 
It offers various municipal consulting services, including recruitment, special police investigations, assessment centers for police and fire chief promotions, municipal assessment, and special projects such as staffing and reorganization studies for municipalities, he said. 
 
Both Stapczynski and Mercier have experience as a town manager and have been in the industry for several decades. The organization typically conducts three to five searches for town managers annually. 
 
"We've done a lot of towns. I've watched your meetings. Civility is present in Dalton. I can't say that about some towns we've done in the past. So, congrats to you folks. It's important for us, and I think it helps in any search," Mercier said. 
 
"I know Terry is filling in for you folks, and we knew [former Town Manager Thomas Hutcheson.] Stability helps. It helps your recruitment. It helps us in finding potential candidates because nobody wants to walk into a train wreck, to be honest, and you're not that, so that's going to help us." 
 
As part of the process, Municipal Resources will conduct individual interviews with the Select Board, search committee members, and key department heads. 
 
The organization can establish an email address so that community members can communicate with them about the traits and characteristics they would like to see in the next manager, Stapczynski said. 
 
It will develop a detailed community profile, highlighting what the community wants in a town manager and issues or projects happening or in the pipeline that applicants should be aware of. 
 
With this information, they will develop a job ad which will be published in professional publications including The Mass Municipal Beacon and other municipal associations in New England, Stapczynski said. 
 
The town can also consider whether it wants to put the ad in the New York Association of Towns and the International City Management Association newsletter, which gets worldwide coverage, he said. 
 
The consultants intend to publish the job advertisement by mid-July and it will have to be up for 30 days, as that is what most of the posting platforms require, Mercier said. 
 
The board will need to discuss salaries given the competitive market for town managers in Western Massachusetts, he said. 
 
"We've done some towns that are a quarter of a million dollars in salaries, but you guys aren't there, but you're moving up," Mercier said. 
 
"We saw what you advertised for 2026. We think we need to talk to you a little bit about that." 
 
Dalton is not the only town in the Berkshires and surrounding area looking for a new Town Manager, including Adams and Hadley, Stapczynski said. 
 
"Your location, I think our thoughts are, is going to be a little bit restrictive in terms of the recruitment territory," Mercier said. 
 
The good news is that MRI doesn't just work in Massachusetts but also in Connecticut, Rhode Island, New Hampshire, Vermont, and other locations, he said. 
 
"We recruit people from those areas, and a lot of it's revolving around folks who moved up there for various reasons, and now want to come back to Massachusetts. So, we've got that base of folks that not a lot of people reach, but we have some databases built on candidates that have applied in a lot of those communities," Mercier said. 
 
"So we think we have some people we're going to be interested in. The question for them is relocation. And, hopefully, and we've seen it happen, some people want to come back … And by the way, you've got a beautiful area to attract people." 
 
Board discussions surrounding the candidates must be held in open session; however, the screening committee is eligible to hold an executive session to review candidates, Stapczynski said. 
 
"We'll bring candidates to the screening committee, and we'll tell them everything we know about them. They'll get their resume, their cover letter, and then our folks in our office are very diligent about doing background checks, [and] Google checks," he said. 
 
"This is not a reference check, but we will find out quite a bit of about the candidate that you can get from from a deep dive into Facebook or Google or whatever, and we will tell them the good, the bad and the ugly about the candidates, and they will then decide who they want to interview. They'll interview folks, and at the end of the interview process, we ask them to decide who they want to send forward to the Select Board." 
 
The Select Board must decide how many applicants they want to move forward and interview before making a final decision. 

Tags: search committee,   town administrator,   

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BRTA Focuses on a New Run Schedule

By Breanna SteeleiBerkshires Staff

PITTSFIELD, Mass. — The Berkshire Regional Transit Authority is still working on maintaining its run schedules after dropping the route realignment proposal.

Last Thursday's meeting was Administrator Kathleen Lambert's first official meeting taking over the reins; retiring director Robert Malnati stayed during a transition period that ended last month.

Lambert is trying to create a schedule that will lessen cancellations. There was a two-hour meeting the week before with the drivers union to negotiate run bids and Lambert is working with the new operating company Keolis, which is taking over from Transdev.

The board spoke about anonymous emails from drivers, which Lambert said she has not seen. iBerkshires was not able to see those letters, but has received some. 

"They were lengthy emails from someone describing themselves as concerning BRTA employee, and there was a signed letter from a whole group of employees basically stating their concerns. So, you know, to me, it was a set of whistleblowers, and that, what my understanding is that this really triggers a need for some type of process to review the merits of these whistleblowers, not going to call them accusations, but basically expressions of concern," said member Stephen Bannon.

A letter iBerkshires received spoke of unhappy drivers who were considering quitting because of decisions being made without "input from frontline staff," frustration and falling morale, and the removal of the former general manager shortly after Lambert came in.

Lambert said it's difficult to navigate a new change. She also noted many drivers don't want to do Saturday runs and it has been hard negotiating with drivers on the new runs.

"I would like you all to keep in mind that the process of change is super difficult. Transdev has been here for 20 years, and some of these drivers have never known any other operating company, the way some of the operations have been handled has been archaic," she said. "So getting folks up to speed on how a modern transit system works is going to be painful for them. So I don't want to say that I'm unsympathetic, because I am sympathetic, but I am trying to coax people along with a system that's going to seem very strange to them."

The board spoke about better communication between them and Lambert, citing cooperation will be best moving forward.

"There's just a lot of stuff in the air right now, and there are a lot of fires to put out to make this a coordinated effort. And if we don't keep our communications open and be straightforward, then you get blindsided about how you know the input that you could get from us about your position, and how you know what's going on in your direction, and we get blindsided. And I think that we have to make sure that this is a collaboration," said member Sherry Youngkin.

"Both sides have responsibilities, because in the long run, this advisory board is going to have to make decisions as to how we brought forward and if we've gone forward in a fair and helpful way. And I think that's hopefully what everybody is looking for also." 

Transdev and Keolis held a three-day recruiting event interviewing almost 40 candidates and offering jobs to eight, but only three stayed on to start training. Lambert said it was disappointing but she will keep trying to retain more people.

In her first report to the board, she noted that ridership dipped a little over 10 percent, but still remains higher than last year, adding that was because of cancellations of services because of the lack of drivers.

Like the last meeting, some of the advisory board members were torn over the start of the Link413 service, worried that the start of the service took drivers away and the numbers of riders are low.

Lambert, however, said the ridership has doubled from last month.

"As I've spoken before, we have, generally, a six-month adoption for brand-new service before you can really go in and evaluate, are you being successful based on the grant that my predecessor wrote along with the team for PBTA and RTA, we are ahead of schedule, which is pretty good, so I'm hoping that will continue to improve," she said.

Member Renee Wood said the board never approved the service, adding the only thing she could find in the minutes was a vote to accept the equipment. She said it was supposed to be put on the agenda to discuss.

"The Link413 service has been three years in the making. It's been a grant that was accepted and has been working with our partners, PVTA and FRTA, to put into place. So I don't have the entire history of how that process worked, but it's been three years in the making, and did we not understand that once we accept that grant that we were going to put in new service?" Lambert said.

The board discussed if Title VI, the Civil Rights Act, was followed with an accurate review and accurate amount of time for public comment period on the service changes and if its attorney should review if the  grant conditions were properly followed.

Lambert said changes had the 60-day comment period included in the proposed route realignment packet, giving the opportunity for the community to respond to that as well but will look into the legality of the situation with their attorney.

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