MountainOne Bank Announces 2025 Officer Promotions

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NORTH ADAMS, Mass.— MountainOne announced the promotion of six Mountaineers to Officer roles.

Heather Row, Vice President, Commercial Portfolio Manager
Heather's extensive knowledge of underwriting, particularly in Commercial and Industrial exposures, has been essential to managing risk and expanding the bank's portfolio. She is recognized for her meticulous approach to analysis and her ability to think strategically. She has also been instrumental in mentoring junior team members and helping them to develop as professionals.
 
Ryan Belanger, Assistant Vice President, Network and Systems Officer
Ryan has been a driving force behind MountainOne's technology initiatives, playing a critical role in strengthening the organization's IT infrastructure. His depth of experience in network and system management, combined with a thoughtful approach to problem-solving, allows him to be a key contributor to technology projects and cross-functional initiatives. He is a respected mentor, an Emerging Leaders Program graduate, and a trusted partner across business lines and with external service providers.
 
Gwenn Bishop, Assistant Vice President, Senior Mortgage Underwriter
Gwenn has made a significant impact through the delivery of tailored solutions by enhancing the customer experience in the bank's consumer lending division. She has successfully managed complex consumer lending applications, led efforts to improve internal processes, and developed external relationships with government lending agencies. Her work on product development and reporting has played a key role in MountainOne's success.
 
Erik Ray, Assistant Vice President, Community Banking Officer
Erik has played a pivotal role in overseeing daily operations at two key branches while managing a growing client portfolio. His leadership has elevated the level of customer service delivery, and he continually identifies new growth opportunities. Erik is an Emerging Leaders Program graduate and stands out for his commitment and involvement with local nonprofits, further strengthening MountainOne's deep connection to the community.
 
Kyle Shepard, Assistant Vice President, Operations Manager
Kyle's leadership has been pivotal in driving substantial improvements in operations, particularly through system migrations and process enhancements. His oversight of initiatives like the Digital Banking platform rollout has demonstrated his ability to leverage technical expertise and strategic insight. Kyle is also an Emerging Leaders Program graduate.
 
Sarah Bloom, Officer & Operations Analyst
Sarah has been a key driver of operational improvements, consistently delivering solutions that enhance efficiency across the organization. From leading major initiatives, such as the migration to a new Digital Banking platform and implementation of Positive Pay and Debit Card Controls, to developing reporting and workflow automation, her expertise has had a lasting impact beyond Operations.
 
"An Officer designation is more than a title; it is a recognition of talent, leadership, trust, and commitment to our mission, and the meaningful impact one has within our organization," said Beth Petropulos, Senior Vice President, Senior HR, and SAFE Act Officer at MountainOne. "Heather, Ryan, Gwenn, Erik, Kyle, and Sarah have each demonstrated excellence in their roles and genuinely represent MountainOne's core commitments. We are incredibly proud to celebrate their respective Officer promotions and look forward to all they will accomplish in the years to come."

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State Fire Marshal: 'Fall Back' Into Safety

STOW, Mass. —State Fire Marshal Jon M. Davine and the Fire Chiefs Association of Massachusetts are reminding residents to replace the batteries in their smoke and carbon monoxide (CO) alarms and replace outdated alarms when they change their clocks this weekend. 

"Smoke and CO alarms can save your life and protect the people you care for, but only if they're working properly," said State Fire Marshal Davine. "As we 'fall back' this weekend, please take a few minutes to check the manufacturing date on the back of your alarms, replace them if they're outdated, and put fresh alkaline batteries in the alarms that use them." 

"Smoke alarms should be replaced after 10 years," said Brockton Fire Chief Brian Nardelli, who serves as president of the Fire Chiefs Association of Massachusetts. "Carbon monoxide alarms should be replaced according to the manufacturer's instructions – usually 5, 7, or 10 years, depending on the make and model." 

A 2015 update to the State Fire Code requires that replacement smoke alarms in most Massachusetts homes have sealed, 10-year batteries. Now, more than 10 years later, many alarms purchased to comply with the update are at or near the end of their useful lifespans. 

State Fire Marshal Davine and Chief Nardelli offered these tips for anyone replacing out-of-date single-station smoke alarms. Following these guidelines will reduce the risk of a disabled or outdated alarm failing to alert residents: 

  • Choose photoelectric alarms from a well-known, national brand 
  • Look for the mark of an independent testing lab like UL or Intertek/ETL 
  • Select alarms with a sealed, long-life battery and a "hush" feature" 
  • Alarms that meet UL Standard 217, 8th edition or later, use the latest multi-criteria technology to reduce nuisance alarms caused by cooking smoke 

If your alarms are less than 10 years old and take alkaline batteries, then put in fresh batteries to be sure you're protected all winter long. And remember to test your smoke and CO alarms once a month to be sure they're working properly. 

Fire and CO Hazards Rise During Heating Season

In an average year, about 54 percent of Massachusetts residential fire deaths take place between November and March, State Fire Marshal Davine said, with home heating equipment being the second-leading cause of house fires in 2025. Carbon monoxide incidents start even earlier as residents start turning up the heat for the first time since summer. 

"Carbon monoxide is a leading cause of accidental poisoning, and heating equipment is the main source of carbon monoxide at home," Chief Nardelli said. "We can't see, smell, or taste carbon monoxide. Working CO alarms on every level of your home are the only way to detect this invisible killer." 

Massachusetts firefighters encountered carbon monoxide hazards at about 5,000 calls last year, State Fire Marshal Davine said. 

Create & Practice a Home Escape Plan

"Changes to building construction and furnishings mean we have less time to escape a fire at home than ever before," said State Fire Marshal Davine. "You could have just three minutes to get out safely."  

"Working smoke alarms and a practiced home escape plan are among the most fundamental and important tools for surviving a fire," said Chief Nardelli. "Be sure everyone in the home knows what to do and where to go when the alarm sounds, including young children, older adults, and persons with disabilities." 

Fire officials recommend planning two ways out of the building, the apartment, and each room if possible. Be sure to select a family meeting spot a safe distance from the building. 

Senior SAFE

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