image description
Berkshire Health Systems is opening a new urgent care facility next week on the Pittsfield/Lenox Road in response to patient demand.
image description
The center will also offer telehealth services along with
image description
occupational health.

Berkshire Health Opening New Urgent Care Facility in Lenox

By Breanna SteeleiBerkshires Staff
Print Story | Email Story

Hospital officials were at the open house on Wednesday to tour the new urgent care facility. 

LENOX, Mass. — Berkshire Health Systems is gearing toward opening its new urgent care facility in The Center at Lenox.

On Wednesday night, BHS held an open house for people to come and tour the new facility before its opening on Monday. 

The health system opened an urgent care at 505 East St. in Pittsfield in 2015. But annual visits doubled from just over 17,000 patients in 2020 compared to more than 35,000 in 2023.

"At the end of the pandemic, we saw an increase in our usage, community usage, of our urgent care. We found it a little difficult about the demand. Wait times are long, we're seeing as many people as we can, upwards of 115 120 per day in Pittsfield, but we realize that that's not it's not enough." said Rob Shearer, administrative director of urgent care services.

This led to BHS to expand to be able to help more patients more efficiently.

"We did a ZIP code analysis to see what the utilization was and where people were coming from," Shearer said. "And there's a large population that comes from South County so this just worked out to be a really perfect location. Hopefully, we'll offload a little bit of our volume in Pittsfield, bring those wait times down, and then we'll be able to manage both a little bit more efficiently than we are," .

The urgent care center at 489 Pittsfield Road will be about the same as the one in Pittsfield but occupational health will be designated there as well as predominantly having a travel clinic at this location.

"There's going to be some 'occ' health that's designated, as this is the site, and one of the things that we talked about, the travel clinic, we'll do that predominantly here just because we will have all the vaccines that you might need in one of the fridges," said Dr. Michael McHugh, chair of the emergency departments at Berkshire Medical Center and North Adams Regional Hospital.

Many residents who came to the open house to take a tour and ask questions of staff were amazed at the new place and excited for the convenience it will bring them.

"This is right between where I live in Lee and where I hang out in Pittsfield so it's very convenient," said Clark Nicholls. "And it's a great facility. The exam rooms are quite sizable; it looks like they have a lot of equipment, more than [the urgent care at] St. Luke's Square, so I look forward to if I need it I'll be coming here."

"We are about three minutes away if we needed to come, otherwise we will have to go to the hospital or Great Barrington or St. Luke's," Joe Sloane of Pittsfield said.

"We're just so thrilled that something's closer for us to get to because we always either go to Pittsfield or Great Barrington or wherever you have to go so now it's right here," said Lenox resident Nancy Thompson. "So you're going to get a lot more people I think in this location especially in the summertime with Tanglewood people, 'cause we don't really have anything that they can get to quickly as this is the place so, yeah, very excited."

Like the current location in Pittsfield, this facility will offer X-rays, sports physicals, vaccinations, and more including telehealth services. Patients can book online or inside. 

Berkshire Health Urgent Care in Lenox will accept a wide variety of health insurance plans, including private commercial coverage, Medicare and MassHealth through the Berkshire Fallon Health Collaborative, all of which are also accepted at the Pittsfield Berkshire Health Urgent Care location.

The facility will open its doors at 8 a.m. Monday, March 17, and closes at 8 p.m. everyday; closed Thanksgiving and Christmas.


Tags: BHS,   urgent care,   

If you would like to contribute information on this article, contact us at info@iberkshires.com.

Prospect Meadow Farm Opens New Vocational Barn

By Breanna SteeleiBerkshires Staff

A charcuterie board at the event displays fare from some of the regional producers.

PITTSFIELD, Mass. — Prospect Meadow Farm last week officially opened a new barn to sell plants and other goods it produces.

Prospect Meadow Farm Berkshires is an expansion of ServiceNet's first farm in Hatfield that has provided meaningful agricultural work, fair wages, and personal and professional growth to hundreds of individuals with intellectual and developmental disabilities since opening in 2011. 

The Berkshires farm opened on Crane Avenue two years ago and has now introduced a new vocational and unwinding space for the more than 25 farmhands who get paid a minimum wage.

"This is a facility for our folks who work on the farm to learn additional skills and do additional work," said Vice President of Vocational Services Shawn Robinson at the Friday event. "So we have a food packaging space, we've got a walk-in cooler space, we've got a floral design space, we've got a farm store room for staff, lunch room, and then a meditation room that we're standing in now, which is when you're having those hard moments and you need to get away from everything.

"This is going to be a peaceful place you can find and sort of find some comfort, and then hopefully get back to work."

The barn was built by funds from the state Executive Office of Economic Development and the state Department of Agricultural Resources that equated to around $600,000, with ServiceNet contributing around the same amount. The structure took over a year to build.

The state's Department of Developmental Services Commissioner Sarah Peterson spoke on how meaningful this farm and ServiceNet is to her and that this place is important to those who need it.

"Places like this are so crucial because they create opportunities for people living with disabilities that aren't plentiful," she said. "People living with developmental and intellectual disabilities have an unemployment rate over 25 percent five times the rate for people without disabilities, even more jarring is under appointment, which is at 80 percent. That means that four out of every five people with disabilities earn below market rate wages and have limited upward mobility.

"The building itself is really impressive, but what you're really seeing here is the result of vision. It's about opportunity, it's about community, and it's founded in the belief that every person deserves the chance to learn and work and contribute to thrive under the leadership of ServiceNet."

One aspect of the barn will be the market where produce from the farm and other local growers will be sold as well as keeping the tradition of Jodi's Seasonal, which previously occupied the location, alive with plant sales. The market will be open Monday through Saturday from 10 a.m. to 3 p.m.

"Everything you see in terms of the tomatoes, the fresh produce, that's all done with the hands of our farm hands here, individuals with disabilities who get out every single morning, get in those greenhouses, put their hands in the dirt, and make all of this happen, and this is just the start," said Robinson. "This farm is a little over a year old at this point, but give it another two years, and we hope to be growing enough food to share throughout the Berkshires."

Robinson said the farm is focused on local food security, recently partnering with the Hatfield Council on Aging and planning to work toward making enough food to partner with places in the Berkshires.

He said the barn serves the Hatfield farm and what the employees here needed.

"We've been able to learn the needs of the farm hands who work there and so we have learned that they need a comfortable break space for those times where it's hard to be out in the fields, we've learned that a quiet space for when you're going through something you need to be away from people are key, and then also we have a small farm store in Hatfield, but we've seen increasing interest in retail work from our participants, so we thought it was time for a larger-scale farm store," he said.

Robinson noted that Prospect Meadow Farm has helped the individuals working there feel valued and head.

View Full Story

More Pittsfield Stories