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The city has about half as many contractors to plow during winter storms despite raising pay.

Pittsfield Short on Snow Plowers

By Brittany PolitoiBerkshires Staff
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PITTSFIELD, Mass. — The city has half the number of snow plowing contractors it had in 2020.

Commissioner of Public Services and Utilities Ricardo Morales talked snow removal during Monday's public works subcommittee meeting. This year, the city only has 23 contractors compared to five years ago when there were more than 50.

"I think we have good contractors," he said. "We just don't have enough and especially, we don't have enough of the good contractors out there."

Contractor pay went up 2.44 percent in 2025, now between $85 per hour for a three-quarter-ton pickup truck with a push plow and $203 per hour for a 10-wheel truck with a wing and sander. Morales reported that most are paid $96 an hour.

On Presidents Day weekend, a storm dumped around 6 inches of snow on Berkshire County. Just before, the city was able to onboard a few more contractors.

"It's a number in fluctuation," Morales said about the snow removal workforce.

"We only have about 14 sanders so not every contractor has a sander, so we have to divide and be creative about how we treat our quadrants. So we start going out with our own trucks to start treating quadrants or we assign contractors to more than one quadrant to treat, especially with the pre-treatment when we're not plowing."

Pittsfield has 30 quadrants of neighborhood streets with an average of nine lane miles per quadrant.  Because there are more quadrants than contractors, city employees from other divisions fill in the gaps.

For the roads alone, about 10 contractors and as many as 14 city workers are needed to complete the job.

"Let me be clear about what that covers," Morales added. "So the six main routes, that is a total of 158 lane miles, which is more than what most municipalities here in the Berkshires have for their total lane miles."


Pittsfield has a total of about 450 lane miles, which Ward 1 Councilor Kenneth Warren said is double any other community in the county.

Resident Patrick McLaughlin requested a review of the city's snow removal plan, including plow routes, sanding and salting, and contractor hiring.

"Normally during storms, we'll hear that surrounding towns have done a better job than we have so the last few storms, I've driven over to Dalton or driven into Lenox and I've taken a look around and this past storm that I think was the reason this petition went in, we were doing better than the surrounding communities," Ward 5 Councilor Patrick Kavey said.

"But what gets me is the amount of complaints I was getting like 10 days after."

He reported seeing ice-covered streets that were missed about two weeks after the storm.

"The majority of our roads were taken care of and again, the few days after the storm, the city seemed to be in better shape than our surrounding communities but when I'm calling you about the same street every single time we have a storm and I go back to that street, as much as I love doing my drives during snow storms, I just hope that if we knew that there were five streets in my ward specifically that seemed to be an issue every storm, that we would prioritize them, especially when their hills and cars can't get up and down them," Kavey said.

Morales attributed this to missed communication and a lack of workers on the quadrants.

"The only reason our mains were in really good shape is we started doubling up with some bigger contractors," he added. "We did not want to look different than the state."

He reported that there has been a significant amount of ice this winter and it's "very challenging" to deal with from a material standpoint. The city uses sand and three types of salt material and preps accordingly for different kinds of snow.

"It all depends on the storm, what's in the road already, what is expected," Morales said.


Tags: snow removal,   snowplow,   

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BRTA Focuses on a New Run Schedule

By Breanna SteeleiBerkshires Staff

PITTSFIELD, Mass. — The Berkshire Regional Transit Authority is still working on maintaining its run schedules after dropping the route realignment proposal.

Last Thursday's meeting was Administrator Kathleen Lambert's first official meeting taking over the reins; retiring director Robert Malnati stayed during a transition period that ended last month.

Lambert is trying to create a schedule that will lessen cancellations. There was a two-hour meeting the week before with the drivers union to negotiate run bids and Lambert is working with the new operating company Keolis, which is taking over from Transdev.

The board spoke about anonymous emails from drivers, which Lambert said she has not seen. iBerkshires was not able to see those letters, but has received some. 

"They were lengthy emails from someone describing themselves as concerning BRTA employee, and there was a signed letter from a whole group of employees basically stating their concerns. So, you know, to me, it was a set of whistleblowers, and that, what my understanding is that this really triggers a need for some type of process to review the merits of these whistleblowers, not going to call them accusations, but basically expressions of concern," said member Stephen Bannon.

A letter iBerkshires received spoke of unhappy drivers who were considering quitting because of decisions being made without "input from frontline staff," frustration and falling morale, and the removal of the former general manager shortly after Lambert came in.

Lambert said it's difficult to navigate a new change. She also noted many drivers don't want to do Saturday runs and it has been hard negotiating with drivers on the new runs.

"I would like you all to keep in mind that the process of change is super difficult. Transdev has been here for 20 years, and some of these drivers have never known any other operating company, the way some of the operations have been handled has been archaic," she said. "So getting folks up to speed on how a modern transit system works is going to be painful for them. So I don't want to say that I'm unsympathetic, because I am sympathetic, but I am trying to coax people along with a system that's going to seem very strange to them."

The board spoke about better communication between them and Lambert, citing cooperation will be best moving forward.

"There's just a lot of stuff in the air right now, and there are a lot of fires to put out to make this a coordinated effort. And if we don't keep our communications open and be straightforward, then you get blindsided about how you know the input that you could get from us about your position, and how you know what's going on in your direction, and we get blindsided. And I think that we have to make sure that this is a collaboration," said member Sherry Youngkin.

"Both sides have responsibilities, because in the long run, this advisory board is going to have to make decisions as to how we brought forward and if we've gone forward in a fair and helpful way. And I think that's hopefully what everybody is looking for also." 

Transdev and Keolis held a three-day recruiting event interviewing almost 40 candidates and offering jobs to eight, but only three stayed on to start training. Lambert said it was disappointing but she will keep trying to retain more people.

In her first report to the board, she noted that ridership dipped a little over 10 percent, but still remains higher than last year, adding that was because of cancellations of services because of the lack of drivers.

Like the last meeting, some of the advisory board members were torn over the start of the Link413 service, worried that the start of the service took drivers away and the numbers of riders are low.

Lambert, however, said the ridership has doubled from last month.

"As I've spoken before, we have, generally, a six-month adoption for brand-new service before you can really go in and evaluate, are you being successful based on the grant that my predecessor wrote along with the team for PBTA and RTA, we are ahead of schedule, which is pretty good, so I'm hoping that will continue to improve," she said.

Member Renee Wood said the board never approved the service, adding the only thing she could find in the minutes was a vote to accept the equipment. She said it was supposed to be put on the agenda to discuss.

"The Link413 service has been three years in the making. It's been a grant that was accepted and has been working with our partners, PVTA and FRTA, to put into place. So I don't have the entire history of how that process worked, but it's been three years in the making, and did we not understand that once we accept that grant that we were going to put in new service?" Lambert said.

The board discussed if Title VI, the Civil Rights Act, was followed with an accurate review and accurate amount of time for public comment period on the service changes and if its attorney should review if the  grant conditions were properly followed.

Lambert said changes had the 60-day comment period included in the proposed route realignment packet, giving the opportunity for the community to respond to that as well but will look into the legality of the situation with their attorney.

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