Police Officer Chelsea Eichstedt, center, with her colleagues after being commended for her actions in saving a choking resident. Left, Eichstedt gets a hug from Police Chief Deanna Strout; right, Eichstedt poses with her family.
DALTON, Mass. — Police Officer Chelsea Eichstedt received a commendation and a life-saving award during the Select Board meeting on Monday for her professionalism and empathy demonstrated during a call on Feb. 4.
Eichstedt was dispatched to the home of a 39-year-old man with Down syndrome who was choking.
She successfully cleared his airway using the Heimlich maneuver, and his mother expressed appreciation for how Eichstedt handled the frightening situation with empathy.
According to the mother, "You spoke with him on his level and informed him about everything you were going to do," Police Chief Deanna Strout said in reading the commendation.
"You even told him you were going to give him a big hug so he would understand what it would feel like. According to his mom, she was so grateful because you treated him as a person."
Strout said Eichstedt not only handled herself with professionalism and competence but also used empathy and kindness to add her successful resolution.
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Letter: Real Issue in Hinsdale Is Leadership Failure
Letter to the Editor
To the Editor:
The Hinsdale Select Board recently claimed they are "flabbergasted" by the Dalton Police Department's decision to suspend mutual aid. This public display of confusion is staggering. It reveals a severe lack of leadership and a deep disconnect from the established facts.
Dalton did not make a rash or emotional choice. They made a strict, calculated decision to protect their own officers. Dalton leadership clearly stated their reasons. They cited deep concerns about officer safety, trust, training consistency, and post-incident accountability. These are massive red flags for any law enforcement agency.
These concerns stem directly from the fatal shooting of Biagio Kauvil. During this tragic event, Hinsdale command staff failed to follow their own policies. We saw poor judgment, tactical errors, and clear supervisory failures. When a police department breaks its own rules, it places both the public and responding officers at strict risk. No responsible outside agency will subject its own team to a command structure that lacks basic operational competence.
For elected officials to look at a preventable tragedy, clear policy violations, and the swift withdrawal of a neighboring agency, yet still claim confusion, shows willful blindness. If the Select Board cannot recognize the obvious institutional failures staring them in the face, they disqualify themselves from providing meaningful oversight.
We cannot accept leaders who dismiss documented failures and deflect blame. We must demand true accountability. The real problem is not that Dalton withdrew its support. The real problem is a Hinsdale leadership team that refuses to face its own failures.
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