DALTON, Mass. — Some residents received an "alarming" notice from the Water Department about the possibility of lead pipes or solder in some homes, but officials assured them not to worry.
The notice is a result of a new rule from the U.S. Environmental Protection Agency at the federal level to ensure that there is no lead in anybody's drinking water, Town Manager Thomas Hutcheson said during a Select Board meeting last week.
"Going forward, there's additional regulations regarding that, and the water district has sent out letters … that says you may have lead pipes. They will be conducting surveys to find out what the extent of the issue is," he said.
Later that week, during a Board of Health meeting, Water Department Superintendent Bob Benlien emphasized that the notice was not an indication of a lead issue in the water system.
The notice was required by the state to help the town gather more data to determine the materials used in the service lines, he said.
"It's not saying that we have lead in the water. It's not saying that we have lead in the pipe. It just says that we don't have all of our water lines documented," Benlien said.
Part of the water treatment process is doing corrosion control and pH adjustments to the water to minimize the risk of lead and copper leaching into the water.
Lead and copper testing is conducted every five years to ensure water safety. During the testing process homes are selected based on their construction years and the likelihood of having lead solder, he said.
"Every time we've tested that, we've come in with non detect for lead and copper, so there's no lead in the water, so the water safe," Benlien said.
In addition, many water lines in town were replaced with copper during the '60s and '70s, connecting new mains to existing home lines, he said.
Knowledge of private service lines helps homeowners understand potential issues, though it may not require immediate action on their part, Benlien said.
The Water Department, which is overseen by the town's Fire District, received a grant to do a lead service line inventory.
"The biggest thing was the way the letter went out and how it said it, it was a little alarming to people. I think that's it too, because, I guess the state really wants people to participate, but they also want them to be aware," Health Agent Agnes Witkowski said.
"They want education, they want information out there, and they want people to respond. So how they responded was, well, we don't know what's in your pipe, so if it's not, you got to take these precautions and with that, it's very alarming to people."
The Water Department has a lot of information material on its website with links to more information and an option to create an appointment to have a service line inspected.
Around April or May, a mailer with a QR code was sent out asking residents to participate in a survey by taking pictures of their service lines and submitting the information, Benlien said.
Through the grant, the district's consultant Tighe and Bond conducted outreach through mailings and hand-delivered door hangers but the response was poor because some residents thought it was a hoax due to some "sketchy stuff going on in town," Benlien said.
"[Tighe and Bond] went in and they did basement inspections, as many as they could that was covered under the contract, and then it was required that, once they put out the preliminary lead service line inventory that they sent out this letter to all the houses where it was unknown," he said.
The first paragraph of the letter is highlighted and does say, "your home is served by a service line that may contain lead," Benlien said.
However, the second paragraph clarifies that the department's inventory has determined that a portion of the service line that connects the building to the water main is of unknown material classification, he said.
"'I've been at the Water Department for 21 years. I have not seen a lead service line yet. I have seen some galvanized lines, but not many. Most of the lines I've seen are copper on the inventory side of it," Benlien said.
Since this letter has been sent, the Water Department has been receiving phone calls from residents; staff member has been going homes to take the picture and submit the information for the resident.
"We have no problem with that. The more data we get, the more complete our program becomes," Benlien said.
The preliminary lead service line inventories throughout the state had to be done by Oct. 15, so the Water Department worked to submit as much data as it could up until the deadline.
The state has received the data and the department is in compliance but the document is constantly being updated, he said.
In 10 years, all of the unknowns have to be known, he said.
"So, the more data we can get by people calling us and us going in and doing the basement inspections, it's that much less that we'll have to do later," Benlien said.
This letter also allows the resident to send a picture of their water service lines and submit information on their own to help the Water Department complete the inventory.
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BRTA Focuses on a New Run Schedule
By Breanna SteeleiBerkshires Staff
PITTSFIELD, Mass. — The Berkshire Regional Transit Authority is still working on maintaining its run schedules after dropping the route realignment proposal.
Last Thursday's meeting was Administrator Kathleen Lambert's first official meeting taking over the reins; retiring director Robert Malnati stayed during a transition period that ended last month.
Lambert is trying to create a schedule that will lessen cancellations. There was a two-hour meeting the week before with the drivers union to negotiate run bids and Lambert is working with the new operating company Keolis, which is taking over from Transdev.
The board spoke about anonymous emails from drivers, which Lambert said she has not seen. iBerkshires was not able to see those letters, but has received some.
"They were lengthy emails from someone describing themselves as concerning BRTA employee, and there was a signed letter from a whole group of employees basically stating their concerns. So, you know, to me, it was a set of whistleblowers, and that, what my understanding is that this really triggers a need for some type of process to review the merits of these whistleblowers, not going to call them accusations, but basically expressions of concern," said member Stephen Bannon.
A letter iBerkshires received spoke of unhappy drivers who were considering quitting because of decisions being made without "input from frontline staff," frustration and falling morale, and the removal of the former general manager shortly after Lambert came in.
Lambert said it's difficult to navigate a new change. She also noted many drivers don't want to do Saturday runs and it has been hard negotiating with drivers on the new runs.
"I would like you all to keep in mind that the process of change is super difficult. Transdev has been here for 20 years, and some of these drivers have never known any other operating company, the way some of the operations have been handled has been archaic," she said. "So getting folks up to speed on how a modern transit system works is going to be painful for them. So I don't want to say that I'm unsympathetic, because I am sympathetic, but I am trying to coax people along with a system that's going to seem very strange to them."
The board spoke about better communication between them and Lambert, citing cooperation will be best moving forward.
"There's just a lot of stuff in the air right now, and there are a lot of fires to put out to make this a coordinated effort. And if we don't keep our communications open and be straightforward, then you get blindsided about how you know the input that you could get from us about your position, and how you know what's going on in your direction, and we get blindsided. And I think that we have to make sure that this is a collaboration," said member Sherry Youngkin.
"Both sides have responsibilities, because in the long run, this advisory board is going to have to make decisions as to how we brought forward and if we've gone forward in a fair and helpful way. And I think that's hopefully what everybody is looking for also."
Transdev and Keolis held a three-day recruiting event interviewing almost 40 candidates and offering jobs to eight, but only three stayed on to start training. Lambert said it was disappointing but she will keep trying to retain more people.
In her first report to the board, she noted that ridership dipped a little over 10 percent, but still remains higher than last year, adding that was because of cancellations of services because of the lack of drivers.
Like the last meeting, some of the advisory board members were torn over the start of the Link413 service, worried that the start of the service took drivers away and the numbers of riders are low.
Lambert, however, said the ridership has doubled from last month.
"As I've spoken before, we have, generally, a six-month adoption for brand-new service before you can really go in and evaluate, are you being successful based on the grant that my predecessor wrote along with the team for PBTA and RTA, we are ahead of schedule, which is pretty good, so I'm hoping that will continue to improve," she said.
Member Renee Wood said the board never approved the service, adding the only thing she could find in the minutes was a vote to accept the equipment. She said it was supposed to be put on the agenda to discuss.
"The Link413 service has been three years in the making. It's been a grant that was accepted and has been working with our partners, PVTA and FRTA, to put into place. So I don't have the entire history of how that process worked, but it's been three years in the making, and did we not understand that once we accept that grant that we were going to put in new service?" Lambert said.
The board discussed if Title VI, the Civil Rights Act, was followed with an accurate review and accurate amount of time for public comment period on the service changes and if its attorney should review if the grant conditions were properly followed.
Lambert said changes had the 60-day comment period included in the proposed route realignment packet, giving the opportunity for the community to respond to that as well but will look into the legality of the situation with their attorney.
The Berkshire Regional Transit Authority is still working on maintaining its run schedules after dropping the route realignment proposal. click for more
The town election is less than a month away and, unlike recent ones, all open seats are uncontested, with even a vacancy remaining on the Planning Board.
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