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Mayor Peter Marchetti answers trash and toter questions on Wednesday at the Ralph Froio Senior Center. Three more community forums will be held in September.

Pittsfield Begins Educational Outreach on Toters

By Brittany PolitoiBerkshires Staff
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PITTSFIELD, Mass. — Are you informed about the new trash system that will roll out this fall?

Mayor Peter Marchetti kicked off a series of four community meetings on Wednesday to educate the public. The city has approved a five-year contract with Casella Waste Management that moves from unlimited curbside collection to automated collection with 48-gallon toters for trash and recycling.

"We've made it this far. Right now, it's the rollout," Marchetti said to a crowd at the Ralph J. Froio Senior Center.

"So if we do a terrible job of the rollout and a terrible job of educating, it's going to be a terrible experience for everybody."

Recycling toters will be delivered to households starting Wednesday, Sept. 11, for Friday routes with automated pickup beginning two days later. For the next two months, weekday routes will receive trash and recycling bins and have their first pickup.

Marchetti held the first community meetings in the springtime before the new system was approved.

"I will admit that I was very nervous coming here to the senior center and proposing it but by the time we were done, I think we walked out, not everyone is completely happy but I think people understood and we were beginning to make progress," he said.

Officials say Pittsfield's nearly 17,400 households produce about 1,800 pounds of trash each annually, generating close to 20 tons as a community. The system aims to reduce each household's waste to 1,370 pounds annually.

For an extra $40 quarterly, households can have a second 48-gallon toter for trash and a free toter for additional recycling.

The bins must be placed handle-side within 3 feet of a person's property, either on the road or on grass, with the lid properly closed. There needs to be a 3-foot separation between the trash and recycling toter so that the vehicle's arm has room to retrieve it.

"You need to leave it 5 feet away from other objects so your vehicle, your mailbox, trees, you need to leave that 5-foot space," Marchetti said. "I'm going to say that that's mostly to protect the other things."

If a person moves, the toter stays with the house. The mayor explained that the toters don't belong to the individual or the city but to Casella.

"Your tote belongs to the house. It doesn't belong to you," he said. "So when you move, you leave your tote behind because the serial number is attached to the address, not attached to you."

He pointed to misinformation on social media claiming that the city will switch to single-stream recycling. Dual-stream recycling will remain, he said, with Casella picking up paper and plastics on a rotating basis.


Casella purchased the waste transfer facility on Hubbard Avenue from Community Eco Power LLC, which filed for bankruptcy in 2021, and has demolished it for redevelopment into a waste transfer station. Marchetti reported that the station is in construction and will be available to residents in December.

Residents can pay a $120 base fee for yearly access to the transfer station ($80 for seniors) or pay separately per bag or bulky item.

"If you want to bring your garbage there, there's a fee," Marchetti said.

"I don't know why you would want to bring your garbage there when you can have it done curbside. There's no extra charge for recycling as long as it still falls the same week."

There was a question about bin delivery for snowbirds, as a resident explained that he and his wife would be heading south before their delivery time. The administration doesn't have a solution but will look into it.

Director of Council on Aging James Clark noted that this is a lot of information and the senior center will assist residents in accessing it online.

"I'll be the first to admit you guys are getting a lot better being educated in the digital world so welcome to the 21st century," he said.

"But sometimes it's still a little challenging so we can help you here at the center too."

Throughout this process, residents have asked what they will do with their old trash bins. Marchetti noted that there will be a scheduled pickup and drop off day for any receptacle — plastic or metal.

He also noted that all Casella employees affected by the change are being offered opportunities within the company, such as getting a CDL license to operate a truck or working at the transfer station.

One resident said she has found these sessions very informative and hopes that the naysayers attend one instead of complaining on social media.

Additional community meetings will be held on:

  • Monday, Sept. 9, at 6 p.m. at Morningside Community School, cafeteria, 100
    Burbank St.
  • Thursday, Sept. 12, at 6 p.m. at Reid Middle School, auditorium, 950 North St.
  • Monday, Sept. 16, at 6 p.m. at Berkshire Athenaeum, auditorium, 1 Wendell Ave. (Presentation provided in Spanish)

In addition to the community meetings, information will be shared through mailers directly to
residents, the city's website, the city's social media pages, and local media outlets during the
upcoming weeks and months.

More information, including answers to frequently asked questions, can be found on the city website.


Tags: toters,   trash,   

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BRTA Focuses on a New Run Schedule

By Breanna SteeleiBerkshires Staff

PITTSFIELD, Mass. — The Berkshire Regional Transit Authority is still working on maintaining its run schedules after dropping the route realignment proposal.

Last Thursday's meeting was Administrator Kathleen Lambert's first official meeting taking over the reins; retiring director Robert Malnati stayed during a transition period that ended last month.

Lambert is trying to create a schedule that will lessen cancellations. There was a two-hour meeting the week before with the drivers union to negotiate run bids and Lambert is working with the new operating company Keolis, which is taking over from Transdev.

The board spoke about anonymous emails from drivers, which Lambert said she has not seen. iBerkshires was not able to see those letters, but has received some. 

"They were lengthy emails from someone describing themselves as concerning BRTA employee, and there was a signed letter from a whole group of employees basically stating their concerns. So, you know, to me, it was a set of whistleblowers, and that, what my understanding is that this really triggers a need for some type of process to review the merits of these whistleblowers, not going to call them accusations, but basically expressions of concern," said member Stephen Bannon.

A letter iBerkshires received spoke of unhappy drivers who were considering quitting because of decisions being made without "input from frontline staff," frustration and falling morale, and the removal of the former general manager shortly after Lambert came in.

Lambert said it's difficult to navigate a new change. She also noted many drivers don't want to do Saturday runs and it has been hard negotiating with drivers on the new runs.

"I would like you all to keep in mind that the process of change is super difficult. Transdev has been here for 20 years, and some of these drivers have never known any other operating company, the way some of the operations have been handled has been archaic," she said. "So getting folks up to speed on how a modern transit system works is going to be painful for them. So I don't want to say that I'm unsympathetic, because I am sympathetic, but I am trying to coax people along with a system that's going to seem very strange to them."

The board spoke about better communication between them and Lambert, citing cooperation will be best moving forward.

"There's just a lot of stuff in the air right now, and there are a lot of fires to put out to make this a coordinated effort. And if we don't keep our communications open and be straightforward, then you get blindsided about how you know the input that you could get from us about your position, and how you know what's going on in your direction, and we get blindsided. And I think that we have to make sure that this is a collaboration," said member Sherry Youngkin.

"Both sides have responsibilities, because in the long run, this advisory board is going to have to make decisions as to how we brought forward and if we've gone forward in a fair and helpful way. And I think that's hopefully what everybody is looking for also." 

Transdev and Keolis held a three-day recruiting event interviewing almost 40 candidates and offering jobs to eight, but only three stayed on to start training. Lambert said it was disappointing but she will keep trying to retain more people.

In her first report to the board, she noted that ridership dipped a little over 10 percent, but still remains higher than last year, adding that was because of cancellations of services because of the lack of drivers.

Like the last meeting, some of the advisory board members were torn over the start of the Link413 service, worried that the start of the service took drivers away and the numbers of riders are low.

Lambert, however, said the ridership has doubled from last month.

"As I've spoken before, we have, generally, a six-month adoption for brand-new service before you can really go in and evaluate, are you being successful based on the grant that my predecessor wrote along with the team for PBTA and RTA, we are ahead of schedule, which is pretty good, so I'm hoping that will continue to improve," she said.

Member Renee Wood said the board never approved the service, adding the only thing she could find in the minutes was a vote to accept the equipment. She said it was supposed to be put on the agenda to discuss.

"The Link413 service has been three years in the making. It's been a grant that was accepted and has been working with our partners, PVTA and FRTA, to put into place. So I don't have the entire history of how that process worked, but it's been three years in the making, and did we not understand that once we accept that grant that we were going to put in new service?" Lambert said.

The board discussed if Title VI, the Civil Rights Act, was followed with an accurate review and accurate amount of time for public comment period on the service changes and if its attorney should review if the  grant conditions were properly followed.

Lambert said changes had the 60-day comment period included in the proposed route realignment packet, giving the opportunity for the community to respond to that as well but will look into the legality of the situation with their attorney.

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