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Berkshire Hill Country Club is asking to increase the ratio of lifeguards to patrons when it reopens its pool next year.

Berkshire Hills Eyes Lifeguard Variance for 2025

By Brittany PolitoiBerkshires Staff
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PITTSFIELD, Mass. — Berkshire Hills County Club is seeking a variance on its pool permit to allow for cost savings on staff members starting next year, including fewer lifeguards. 

The club seeks to increase the patron-to-lifeguard ratio from 25:1 to 40:1, though the 50-person pool capacity will remain and there will always be two guards on watch. The Board of Health on Wednesday seemed approving of the idea, though a vote was not taken. 

Berkshire Hills board member Sheila Labarbera explained that they are looking for some relief from the rotation of employees required on-site with a potential cost savings of more than $50,000 annually. The pool has been operating at a loss for the last couple of years.

"Next year is the 100th anniversary for Berkshire Hills," she said. "So we would like everything from the pool and the clubhouse to the golf course to reflect that it's 100 years and we're still here and would like to be for another hundred."

The pool is closed this year for renovations and the owners would like to apply for their 2025 permit with the ratio change.

Director of Public Health Andy Cambi said the club has a history of being diligent and that the board has the authority to grant the variance as it sees fit.

"I think it's appropriate for the board to discuss this. It's discussing the amount of lifeguards that are going to be allowed for the permit. There are many pools throughout the city that do not have lifeguards because they are not heavily attended such as the condo pools that you know, it's semi-public," he said.

"Then there's also pools such as the permit holders, that is the Berkshire Hills Country Club, that are heavily attended. We have routinely gone with a number that has been suggested in the guidelines as (25:1) so in speaking with the permit holder, I'm definitely open to the discussion."

Labarbera said they are looking to maintain the safest environment for the pool and are not trying to cut that corner, "however, what ultimately we are trying to look for is to create a viable and stable long-term financial plan for the pool operations."

"As everyone is aware, after COVID the cost of operating the pool has multiplied significantly, just the chemical costs and things of that nature," she said. "Like I said, this is part of our viability plan for the long-term use of the pool."

The capacity of the pool area is 125 people and the pool itself is 50. The pool has a 300 square-foot deep end, 2,000 square feet that is between 3 and 5 feet, and a 1,800-square-foot non-swimmer shallow area.

"There's always two guards on duty at any time but with 125 as our capacity, our current ratio is 25 to one so at any given time, we can have up to five or six guards on duty in the area. We only have two on duty for the pool," Labarbera said.


"We reach capacity sometimes on the weekends. Last year was kind of a tough year to evaluate because we really only had about three weekends — one of them was Labor Day — that we reached that 121, 124 capacity in the area but having to staff for a capacity of 125 at a ratio of 25 to one, that puts it between five or six guards so that any given hour I have four guards that are sitting in the shade. Literally."

Guards are on the chair for 20 minutes and then get a break for 20 minutes so the pool would need a minimum of three to four on duty.

Berkshire Hills has contracted with the YMCA for lifeguards for about a decade but wants to return to internal staffing with certification through the Boy Scouts of America to hire its own guards.

This would allow the opportunity to cross-train lifeguards for other jobs at the pool.

"The guards that are contracted are contracted only to be guards. They're not contracted to do anything else on site,"  Labarbera said.

"So when they become our employees, as the way they always were when I grew up and was a member of the pool, the guards could help check in and do some things of that nature."

There would probably be three guards on duty, two for the pool and one for rotation, but if the guards are cross-trained there could be four or five on-site helping with things like the front desk.

"Unfortunately this request is kind of a big one where I know we're not open for the 2024 season and to kind of put it forth to you tonight to consider that ratio change because it does have a significant impact. The pool at Berkshire Hills, while it is an amenity really for the golfers it's always been part of the country club at Berkshire Hills," Labarbera added.

"We have a limited number of actual members who are just pool members but the pool is basically there mostly for the golfers and their families. With this proposal, it would help us to provide potentially a more viable long-term financial plan for the pool. We cannot continue to operate the pool at a loss and that's what we've done for like the last two years."

She emphasized that the pool is fully insured and will not be allowed to do anything unsafe, explaining that it is not the intention at any time to have a pool with no guards because their insurance company won't allow it.

"The other thing is we still have to provide a safe environment for our members but it is not open to the public," she said. "It is by membership only."

The biggest issue that the club faces with the insurance company is its deep end and the shape of the pool.


Tags: board of health,   pool,   

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BRTA Focuses on a New Run Schedule

By Breanna SteeleiBerkshires Staff

PITTSFIELD, Mass. — The Berkshire Regional Transit Authority is still working on maintaining its run schedules after dropping the route realignment proposal.

Last Thursday's meeting was Administrator Kathleen Lambert's first official meeting taking over the reins; retiring director Robert Malnati stayed during a transition period that ended last month.

Lambert is trying to create a schedule that will lessen cancellations. There was a two-hour meeting the week before with the drivers union to negotiate run bids and Lambert is working with the new operating company Keolis, which is taking over from Transdev.

The board spoke about anonymous emails from drivers, which Lambert said she has not seen. iBerkshires was not able to see those letters, but has received some. 

"They were lengthy emails from someone describing themselves as concerning BRTA employee, and there was a signed letter from a whole group of employees basically stating their concerns. So, you know, to me, it was a set of whistleblowers, and that, what my understanding is that this really triggers a need for some type of process to review the merits of these whistleblowers, not going to call them accusations, but basically expressions of concern," said member Stephen Bannon.

A letter iBerkshires received spoke of unhappy drivers who were considering quitting because of decisions being made without "input from frontline staff," frustration and falling morale, and the removal of the former general manager shortly after Lambert came in.

Lambert said it's difficult to navigate a new change. She also noted many drivers don't want to do Saturday runs and it has been hard negotiating with drivers on the new runs.

"I would like you all to keep in mind that the process of change is super difficult. Transdev has been here for 20 years, and some of these drivers have never known any other operating company, the way some of the operations have been handled has been archaic," she said. "So getting folks up to speed on how a modern transit system works is going to be painful for them. So I don't want to say that I'm unsympathetic, because I am sympathetic, but I am trying to coax people along with a system that's going to seem very strange to them."

The board spoke about better communication between them and Lambert, citing cooperation will be best moving forward.

"There's just a lot of stuff in the air right now, and there are a lot of fires to put out to make this a coordinated effort. And if we don't keep our communications open and be straightforward, then you get blindsided about how you know the input that you could get from us about your position, and how you know what's going on in your direction, and we get blindsided. And I think that we have to make sure that this is a collaboration," said member Sherry Youngkin.

"Both sides have responsibilities, because in the long run, this advisory board is going to have to make decisions as to how we brought forward and if we've gone forward in a fair and helpful way. And I think that's hopefully what everybody is looking for also." 

Transdev and Keolis held a three-day recruiting event interviewing almost 40 candidates and offering jobs to eight, but only three stayed on to start training. Lambert said it was disappointing but she will keep trying to retain more people.

In her first report to the board, she noted that ridership dipped a little over 10 percent, but still remains higher than last year, adding that was because of cancellations of services because of the lack of drivers.

Like the last meeting, some of the advisory board members were torn over the start of the Link413 service, worried that the start of the service took drivers away and the numbers of riders are low.

Lambert, however, said the ridership has doubled from last month.

"As I've spoken before, we have, generally, a six-month adoption for brand-new service before you can really go in and evaluate, are you being successful based on the grant that my predecessor wrote along with the team for PBTA and RTA, we are ahead of schedule, which is pretty good, so I'm hoping that will continue to improve," she said.

Member Renee Wood said the board never approved the service, adding the only thing she could find in the minutes was a vote to accept the equipment. She said it was supposed to be put on the agenda to discuss.

"The Link413 service has been three years in the making. It's been a grant that was accepted and has been working with our partners, PVTA and FRTA, to put into place. So I don't have the entire history of how that process worked, but it's been three years in the making, and did we not understand that once we accept that grant that we were going to put in new service?" Lambert said.

The board discussed if Title VI, the Civil Rights Act, was followed with an accurate review and accurate amount of time for public comment period on the service changes and if its attorney should review if the  grant conditions were properly followed.

Lambert said changes had the 60-day comment period included in the proposed route realignment packet, giving the opportunity for the community to respond to that as well but will look into the legality of the situation with their attorney.

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