National Grid Urges Customers to Be Aware of Rising Scam Calls

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WALTHAM, Mass. — National Grid is alerting customers to be aware of scam calls targeting residents and businesses across its service territory.

If contacted by someone claiming to represent the company, National Grid recommends that customers always ask for identification.

These scams typically involve callers claiming a customer's account is past due and threatening immediate service disconnection unless payment is made. Scammers may also use "spoof" phone numbers, so calls appear from National Grid.

National Grid reminds customers that while the company may contact customers regarding their accounts or service, it will never demand immediate payment through prepaid cards, gift cards, wire transfers, cryptocurrency, or third-party payment apps.

Customers should be aware of common red flags, including:

  • Threats of immediate service disconnection without prior written notice
  • Requests for personal, financial, or account information
  • Demands for immediate payment using prepaid or non-traditional payment methods
  • Callers who cannot verify account details

National Grid encourages customers to verify any suspicious communication by contacting the company directly using the phone number listed on their bill. Customers should never provide personal or financial information to an unsolicited caller.

If you suspect a scam, hang up immediately and report the incident to National Grid or local law enforcement.

If you would like to contribute information on this article, contact us at info@iberkshires.com.

Dalton Elects Incumbents, Write-in for Planning Board

By Sabrina DammsiBerkshires Staff

The last-minute write-in campaigns for Planning Board resulted in higher than normal write-in votes  306  for Monday's election. 
DALTON, Mass. — The unofficial results for the town's annual election indicate that Planning Board registered candidate William Striebel III and write-in candidate Richard Hall have secured the two seats.
 
Some 413 voters cast their ballots at the Senior Center on Monday. There were 82 mail-in ballots.
 
The Planning Board race began with just one candidate for the two available positions, leaving one vacancy initially unfilled, but as Election Day approached, two additional candidates launched write-in campaigns, transforming it into a competitive contest.
 
The Planning Board saw a significant number of write-in votes, totaling 306. Striebel secured 238 votes, Hall 163, and Mary Tresa Devereaux with 133. 
 
Both Hall and Devereaux have been endorsed by the Dalton Clear Air Coalition, of which Hall is a member, and Democratic Town Committee. 
 
Hall decided to run for Planning Board last Monday inspired by the Berkshire Concrete situation wanting to ensure that the company follows the town's zoning bylaws. 
 
"Thank you to everyone who voted for me. I look forward to helping the town. It's a privilege being on the Planning Board," he said. 
 
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